Drive Strategic Project Outcomes- Lead and facilitate cross-functional planning sessions to define project scope, priorities, and success measures that support future growth and operational excellence.- Translate business needs into clear, actionable requirements that guide engineering, IT, and fulfillment teams toward reliable and scalable solutions.- Maintain alignment across stakeholders by managing project scope, schedules, budgets, and dependencies to deliver results on time and within investment targets. Strengthen Fulfillment Operations- Evaluate fulfillment operations to identify opportunities to improve capacity, efficiency, cost performance, and patient service outcomes.- Develop data-driven recommendations that enhance workflow design, system reliability, and infrastructure utilization.- Partner with operations, technology, and real estate teams to implement solutions that improve long-term fulfillment capabilities. Influence Through Partnership- Build trusted relationships across a large, matrixed organization by engaging subject matter experts and decision-makers with clarity and confidence.- Communicate progress, insights, and risks through concise updates and executive-ready materials that support informed decision-making.- Proactively identify and resolve risks, conflicts, or scope challenges to keep projects moving forward. Ensure Responsible Capital Management- Develop and manage funding documentation that clearly outlines business value, project costs, and interdependencies.- Track forecasted and actual capital spend throughout the project lifecycle, identifying risks and variances early.- Provide transparent reporting to leadership to support accountability and sound financial stewardship. Qualifications. Required Qualifications- Minimum of 7 years of experience supporting fulfillment operations and large, complex business initiatives.- Proven experience gathering requirements from diverse stakeholders and translating them into operational or facility design solutions.- Demonstrated ability to lead cross-functional teams, manage competing priorities, and deliver results in a fast-paced environment.- Strong analytical, problem-solving, and critical-thinking skills with a data-driven approach to decision-making.- Excellent verbal and written communication skills, with the ability to present to and influence leaders at all levels.- Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Visio, and Project.- Ability and willingness to travel approximately 25–30%. Preferred Qualifications- Bachelor’s degree in Engineering, Management Information Systems, Business Administration, or a related field. High School Diploma or equivalent required.- Experience supporting Accredo and/or Express Scripts fulfillment pharmacy operations.- Knowledge of the pharmacy fulfillment ecosystem and fulfillment facility design considerations.- Strong background in relationship building, facilitation, and conflict resolution across complex organizations. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10 Mbps download/5 Mbps upload. For this position, we anticipate offering an annual salary of 112,100 - 186,800 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Evernorth Health Services. Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.