About the Role: - - As a CBRE Data Center Manager, you will manage the team responsible for providing preventative maintenance and repair services to a client or small building. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments. - - What You’ll Do: - - - Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. - Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. - Manage the relationship with the client while working with other stakeholders to meet all MSA requirements. - Responsible for ensuring the completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe. - Resolve unforeseen circumstances that occur and inform the client or Sr. management when needed. - Verify facility infrastructure equipment installations are within the agreed SLA timeframe. - Oversee Information Technology equipment power installations, relocation and decommission requests. - Check daily routine cleanup of the data halls and review findings. - Confirm all deployments are installed to applicable internal, manufacturer, and industry standards. - Ensure that all records are updated following any changes made. Ensure that documentation is also kept up to date for all applicable processes. - Prepare Method Statements and Risk Assessments and present to Sr. management. - Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. - Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. - Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. - - What You’ll Need: - - - Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. - Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. - Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. - Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. - In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. - Extensive organizational skills with a strong inquisitive mindset.