Position: Carhop. Immediate Supervisor: Manager on Duty (MOD)Status: Nonexempt. Position Summary: This position serves product to guests. Essential Job Duties:Ensure that product meets operational, quality, and appearance standards before being delivered to guests. Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds. Provide friendly, quick, and polite service to guests. Promptly respond to guest requests. Report customer complaints/issues to MOD - Assist guest with payment. Make accurate change quickly and efficiently. Clear trays and trash from guests’ vehicles, patio, drive-thru, and parking lot. Comply with all company policies, procedures, and operational standards. Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards. Regular attendance. ADDITIONAL DUTIES:Report employee complaints/issues to MOD - Move and stock food product weighing up to 50 pounds. Skating Carhop:Complete Skating Carhop training requirements. Perform duties while on roller skates. Perform other job-related duties as assigned or required. Time/ Shift Expectations: Irregular hours; nights; weekends; and holidays. Qualifications and Job Requirements:Knowledge/ Skills. General restaurant or retail knowledge. Basic math and reading skills. Effective verbal and written communication skills. Ability to follow directions. Customer service and multi-tasking skills. Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions