A prescriptive role that is responsible for leading a highly complex, high-risk, critical, and broad-reaching capability that must be accomplished with ownership and influence. This requires transparency, proactiveness and advocacy to identify, inventory, communicate, monitor, mitigate and evidence solutions for IAM risk. This includes a subset of the following sub-functions: a) governance b) risk and c) compliance. ESSENTIAL DUTIES AND RESPONSIBILITIES - Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Align with IAM-wide priorities that define ‘our what’ that may change based on business need. Consistently align with Truist Vision, Mission and Values and demonstrate ‘our how’ IAM works:o Accountability: set expectations, hold teams accountable, check-in and provide feedbacko Remove ‘IAM Blinders’: take a Truist-wide approach to owning and resolving challengeso Strengthen Team: coach-up, performance manage, develop, and reward top performers/visibilityo Management System: establish and cascade a predictable schedule for team engagemento Continuous Improvement: consistently seeking ways to get better. May manage a team of 5 to 7 direct report teammates and contract workers who oversee defined structured process tasks; may have oversight for complex, unstructured processes. Perform hiring, coaching, terminations, disciplinary action, and performance reviews to enable and maintain the strategy. Oversee operational and tactical plans in support of business objectives; develop cross-departmental, and cross-CCS business cases to solve problems by making technical and financial tradeoffs. Apply a balance of 40% technical and 60% functional knowledge to deliver quality results. Design and implement the governance, risk, and compliance strategy on time and within budget:Formal Services Level Agreements (SLAs)Policy, standards, controls, key risk indicators, key performance indicators and metric reporting. Improve the user experience and reduce the turnover of critical resources. Incorporates a) request b) provisioning c) deprovisioning d) normal access e) privileged access f) attestations g) identity governance administration h) identify management platforms i) production support j) authentication k) authorization and l) cloud. Enables the cross-CCS needs of Architecture, Cyber Assurance, Cyber Defense and GRC - Accounts for the business needs for all lines of business and ET&O partner organizations, which includes, but is not limited to, Consumer, Wholesale, Insurance, Corporate Functions, Enterprise Data and Operations. Alignment with the CCS GRC, Business Unit Risk Management, Technology Risk, Truist Audit Services and Regulatory Relations, as well as the needs of the lines of business that they support. Engagement with Corporate Communications and Human Resources to enable teammate and contract worker adoption and adherence to the core elements needed to protect the bank. Support of other functions seeking to improve their risk posture. Engagement model for partnering with Divisional CIS - Os to drive effectiveness and efficiency. Proactively engage with stakeholders to make them aware and willing to adopt our solutions, which includes managing up, out, and down to avoid surprises and position our solutions to be successful. QUALIFICATIONS - Required Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor’s degree or equivalent 15 years’ technical experience working in the GRC control function 10 years’ experience as a manager 10 yeas’ experience in operational planning, tactical planning, and execution 10 years managing simple and structured work 10 years managing complex and unstructured work 10 years’ experience leading diverse teams, such as teammates, contract workers, onshore, offshore resources, and/or managed services 5 years’ experience and expert-level technical knowledge of product knowledge and processes for specific IAM areas (e.g., Active directory, RACF, Idaptive, Cyber. Ark, PRIVA, Oracle OIM, Persistent Ignite)10 years’ experience and basic functional knowledge of tools and processes for the broader IAM capability 7 years’ experience and expert-level strength in soft skills and interpersonal communications 10 years’ technical experience working for a top 10 US bank 10 years’ experience collaborating with the following functions: a) infrastructure b) application development c) application support d) business unit risk management e) technology risk f) audit and g) external auditors 10 years’ experience collaborating with the following peer functions in corporate cyber security 10 years’ experience managing the remediation of regulatory matters and internal findings 10 years’ experience in strategic planning and applying industry best practices to operations (NIST, FFIEC) Preferred Qualifications: Understand multiple approaches to designing IAM technical solutions. Experience in waterfall and agile project management methodologies. Experience managing contracts for IAM managed service providers. CISSP Certification. Process re-engineering - - - For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1 B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)OTHER JOB REQUIREMENTS / WORKING CONDITIONS - Sitting. Constantly (More than 50% of the time)Visual / Audio / Speaking. Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability. Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel. Minimal and up to 10%