We are looking for a highly motivated, and customer focused to join our team as a Retail associate! This individual will be responsible for generating revenue and sales transactions through excellent product knowledge and providing excellent customer service with prompt service, as well as maintaining a fun, clean, and comfortable store environment. They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your role:Maintain a great relationship with all guests and members of the team. Maintain a detailed knowledge of the hotel/resort and all events, amenities and directions to assist guests. Will assist in creating unique and creative retail displays. Be a master of the POS system. Be highly organized with a strong understanding of where products can be found in the store. Maintain a cash bank. Be willing to jump in where needed to assist in delivering top service levels. Responsible for the knowledge of any promotions or special items in stock. Responsible for maintaining stock- all shelves are stocked and items needing ordered. Responsible for keeping area clean. Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver. Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability. What are we looking for? EDUCATION & EXPERIENCE:High School Diploma, GED or equivalent 1 year of experience working in a retail environment preferred. KNOWLEDGE/ SKILLS/ ABILITIES:Ability to work varied shifts, including weekends and holidays. Working knowledge of Microsoft Office. Excellent customer service skills. Ability to function well under pressure, manage multiple priorities, and meet established deadlines. Must possess mature personal discretion and sound judgment. Strong leadership abilities, sound judgment, superior problem solving and decision-making skills. Excellent organizational, analytical and project management skills, with particular attention to quality and detail. Interpersonal skills to deal effectively with all business contacts. Professional appearance and demeanor. Frequent bend, push/pull, and lifting/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs. Compensation: -