Director, Student Services - St. Luke's College of Health Sciences
Bethlehem
Friday, 08 May 2026
The Director, Student Services is responsible for creating and supporting a high-quality student life experience for all students at St. Luke's College of Health Sciences. Creates, implements, and facilitates opportunities for co-curricular learning and student leadership development. Promotes proactive retention activities and student engagement. Functions as a student advocate by responding directly to student needs and issues affecting student well-being. JOB DUTIES AND RESPONSIBILITIES:Establishes the direction, goals, implementation strategies, and policies of the Office of Student Services. Develops and markets student initiatives and programming that will promote high-quality student life experiences and holistic well-being. Develops and implements a Learning Resource Center to provide academic support to students in addition to support offered by faulty. Manages Complio ensuring that all students’ required documents are received and completed per policies (i.e. health assessment forms, child abuse clearance, fingerprinting, etc.). Develops and implements programs to address students’ requests for learning and/or other forms of accommodation. In Coordination with the Title IX Coordinator, addresses issues, events, and concerns related to prohibited conduct and/or Title IX policies and procedures. Stays abreast of campus services, programs, resources, and other opportunities to aid in the retention of all students. Directs students to resources, policies, and procedures to address personal or academic concerns. Works with faculty, staff, and administration to address and respond to student concerns and needs. Designs and coordinates a college-wide tutoring program. PHYSICAL AND SENSORY REQUIREMENTS:Sitting up to 6 hours a day. Standing up to 4 hours a day. Walking up to 4 hours a day. Continually use of fingers and hands to manipulate objects. Lift and carry objects up to 15 lbs. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation and high/low frequencies. Must be able to see as it relates to general, near, far, color, peripheral and depth perception. EDUCATION:Master’s Degree in related field preferred. Bachelor’s degree in related field required. TRAINING AND EXPERIENCE:Minimum of five years in higher education student Services position. Hands-on experience with a student information system (e.g., Jenzabar, SONIS, Banner, Salesforce) strongly preferred.