This position is committed to engaging students in personal development and self-assessment, teaching students how to effectively manage their academic success, and supporting students through exploration of their major and career development plans. Students are expected to develop plans consistent with their interests, abilities, and aspirations and to utilize available resources to achieve their long-term goals. This individual ensures that students have access to accurate and relevant information so that they can take initiative and responsibility for their success. This individual upholds the expectations and standards of advising at Charlotte professionally and respectfully, which reflects an appreciation for students from all backgrounds. Summary of Position Responsibilities Learn and remain current on all relevant curriculum for the discipline and, more broadly, the students’ degree program. Assist students in developing plans for making progress towards these goals while attending UNC Charlotte and evaluating and charting their own progress toward those goals. Understand and effectively develop students’ knowledge of university academic policies, regulations, guidelines, and deadlines, and the curriculum requirements for the specific program(s) of study of the students being advised. Use advising technologies effectively to give accurate, timely information. Proactively engage students to ensure degree program persistence and timely graduation. Specific functional areas include: Liaison between the department, other college/university advisors, and students Orientation and outreach Targeted advising Work closely with the Chair/ Undergraduate Coordinator/ Program Director to ensure that the advising students are getting is serving the needs of the department or program, as well as make the department aware of student issues as they arise Coordinates with the Associate Director on cross-training other advisors for their respective departments Other duties, as assigned. Minimum Education/ Experience Candidate must have completed a Master’s degree in a related field Two years of experience involving student academic advising in a higher education setting after obtaining the degree. Preferred Education, Knowledge, Skills and Experience A working knowledge of Banner, Degree. Works, and/or EAB/ Navigate or Salesforce is a plus. Candidate must be attentive to detail, possess strong organizational skills with the ability to prioritize while multitasking, and manage tasks in an efficient and timely manner. Demonstrates excellent communication and interpersonal problem-solving skills. Ability to interact effectively with advisees, staff, and faculty. A viable candidate must comprehend and abide by federal and university student confidentiality requirements. Necessary Certifications/ Licenses Preferred Certifications/ Licenses