This role is responsible for performing routine day to day activities for a variety of human resource programs and activities. Essential Functions and Responsibilities. Respond to written and oral inquires from employees, managers, retirees, family members regarding HR questions, programs, policies, issues and status changes; to include telephone, chat and e-mail interactions. Provides tier one level assistance in the day-to-day administration of various human resources functions, queries and execution of HR transactions including but not limited to:Benefits. Retirement Plans. Payroll. Employee Relations. FMLA/ Short term disability. Compensation. Recruiting. Onboarding. Employee Experience. Provide information and assistance related to human resource policies and programs to employees, supervisors, managers, vendors, industry peers and others. Act as first line contact for general HR questions. Develop and maintain knowledge of HR resources, policies, business processes and standard operating procedures. Work independently on most routine tasks with support available. Multi-tasks and has ability to work through and/or seek support to handle competing tasks while maintaining a high level of accuracy. Assist with special projects, including but not limited to:Salary Summary requests. Benefits Events. Payroll Audits. Mailed HR documentation (inbound/outbound)Content Management. Education. Associate's Degree in human resources or related field or a combination of formal education and job-related experience: