As a registrar at Salem Health, you will courteously admit and register patients, accurately capturing their demographic and financial information while ensuring compliance with regulatory and billing requirements. You will utilize the Epic electronic medical record system to verify insurance eligibility, obtain necessary authorizations, and resolve registration errors promptly. Providing exceptional customer service, you will also support team training, participate in Lean process improvements, and adapt flexibly to meet the needs of multiple service areas. If this sounds like you, we welcome you to apply! What you'll do. Courteously admit and register patients, accurately collecting and recording demographic, financial and insurance information in the electronic medical record system. Verify insurance eligibility, obtain authorizations/referrals, and ensure correct billing by using online tools and phone verification. Manage and resolve registration errors promptly by reviewing and addressing daily work queues. Utilize Epic system for registration tasks including check-in, encounter verification and downtime procedures. Provide exceptional customer service following AIDET principles and assist patients, visitors and staff as needed. Participate in training, support team skill development, and update standard work procedures. Engage in continuous process improvement through Lean/ Kaizen principles, huddles and quality assurance activities. Required qualifications 1 year of experience working in a fast-paced customer service environment that included substantial use of data entry and keyboard skills.