Assists in planning, scheduling and conducting programs that provide physical, intellectual, social, emotional and spiritual opportunities for the residents. Assists, invites and encourages residents to participate in activities. Assesses, plans and manages facilitation of a comprehensive activities program utilizing team members and volunteers. Attends all community planned functions and coordinates event from beginning to end including set-up, running, and breaking down for the event. Helps plan appropriate programs for holidays and special events. Coordinates holiday decorations for the community. Coordinates with other departments to ensure that all equipment and supplies are available for activities and special events. Plans, coordinates and facilitates appropriate mixed group (assisted living and Memory Care) activities. Facilitates regularly scheduled and specialized activities (in the Memory Care program). Maintains activity areas in an orderly manner. Assists in maintaining an inventory of activity and programming supplies, games, programs and craft services. As applicable, responsible for daily care of any animals and/or plants within the activities program and services. Prepares and organizes a calendar of events. Submits the calendar to the Executive Director for final approval. Posts and distributes the calendar. Distributes community newsletter. Meets with new residents to introduce the program. Assists Director in leadership of wellness program. Organizes and supervises a volunteer staff. Addresses resident groups and other groups on subjects of common interest. Maintains a database and prepares reports on resident assessments, participation and satisfaction. Other duties as assigned. Concierge Responsibilities:Carries out telephone answering and reception duties as required. Takes complete messages with pertinent information and communicates messages to the intended recipient. Greets residents and visitors. Answers inquiries and gives directions. Collates brochures for the marketing department. Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. Manages appointments for residents and family members such as but not limited to hair dresser, transportation, etc. Maintains and keeps desk and entry area neat and organized. Organizes, distributes mail to residents, Executive Director and Department Coordinators. Maintains resident forms for miscellaneous credits. Maintains adherence to all company personnel policies and established operating policies and procedures. Other duties as assigned. Qualifications:Associate's degree or equivalent from two-year college or technical school is preferred One to three years experience preferred in assisted living, long term care or experience/exposure to the senior population.