Are you looking for a flexible and rewarding career in tax compliance, collection, and investigation? Do you like communicating with people and variation in work assignments? If so, look no further than this Unemployment Compensation Tax Agent position with the Department of Labor & Industry, Office of Unemployment Compensation Tax Services, Field Accounting Services Division, Collections Support Unit. We are looking for independent and highly motivated individuals to help a wide range of employers and businesses comply with PA Unemployment Compensation (UC) law. As part of our team, you will assist employers with meeting important legal requirements while supporting the financial stability of our state’s UC system. Bring your problem-solving skills and take pride in work that truly matters! DESCRIPTION OF WORK As a UC Tax Agent with our Collections Support Unit, you will assist in the collection of taxes, interest, penalty, and amounts due from delinquent employers. Each case is unique and offers an abundance of new learning opportunities. This role also offers daily variety as it combines traveling, teleworking, and working on-site with courts and businesses throughout Pennsylvania. Your duties in this role will include the following: Delinquent Collections: Initiate collection actions with employers; communicate effectively by phone, mail, email, and in person meetings and discussions; and secure payment or recommend necessary collection actions. Employer Guidance: Explain taxpayer obligations and provide or be able to obtain a prompt, accurate answer to any question involving Pennsylvania UC Law. Instigative Work: Examine employers’ records to determine their financial status, identify discrepancies, and support enforcement and compliance decisions Legal Preparations: Recommend the filing of an assessment, lien, injunction, or other prosecution when necessary; prepare plans, estimations, and other legal documents to ensure collection. Bankruptcy Actions: Communicate with attorneys, trustees, or other representatives of the employer and monitor the activity of each bankruptcy via court systems. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:Full-time employment. Work hours are generally 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. May vary based on operational needs. Alternate Work Schedule (AWS) is available for eligible staff. Travel throughout Pennsylvania is required periodically. Travel expenses will be paid. Telework: You may have the opportunity to work from home (telework) part-time after the successful completion of the required probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: The starting salary is non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS - Minimum Experience and Training Requirements:A bachelor’s degree which includes or is supplemented by 18 college credits in finance and accounting, of which at least 6 college credits are in accounting; or. An equivalent combination of experience and training which includes 18 college credits in finance and accounting, of which at least 6 college credits are in accounting. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree. Other Requirements:This particular position also requires possession of a current driver's license which is not under suspension. You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions. Legal Requirements: This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.