Guest Service Associate | Highlands Ranch, Colorado
Highlands Ranch
Friday, 08 May 2026
Manage opening/closing procedures and ensure smooth daily operations. Coordinate guest flow, handle inquiries, and maintain the reservation system. Educate guests on services, Wax Pass benefits, products, and current promotions to drive sales. Manage front desk and retail areas, including restocking and organization. Deliver a personalized guest experience using brand standards and service techniques. Meet or exceed individual and center performance goals. Follow company policies, dress code, scheduling, and safety standards. Participate in training sessions, community events, and marketing initiatives. What We're Looking For:A friendly, positive, and professional attitude. Ability to work flexible shifts, including evenings & weekends. Sales experience is a plus - helping guests find the best products, services & packages! A strong team player who thrives in a fast-paced environment. A passion for beauty and building genuine guest relationships. Ability to lift and move items up to 25 pounds. Ability to reach items stored at various heights. Ability to stand and work on the floor for extended periods of time Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Day and evening shifts available, weekend availability required Must be at least 18 years of age or older to apply COMPENSATION & BENEFITS: Hourly Base Pay: $15.50 Additional Compensation:Earn commissions on packages and rebook bonuses! Participating in bonus contests that reward top performers. Your effort and enthusiasm directly impact your paycheck, the more you engage with guests and drive sales, the more you earn! Benefits (for eligible associates):Medical, dental, and vision insurance 401(k) with employer match. Paid Time Off that increases with tenure (including vacation, personal, and sick leave, accrued per company policy)Employee discounts (free waxing services 40% off retail products)CENTER LOCATION:9579 South University Boulevard, Highlands Ranch, Colorado 80126 HOW TO APPLY: Apply through this posting or visit our career page: https://waxcenter.com/pages/corporate-careers Application Deadline: Applications for this position will be accepted on an ongoing basis. - This role is not eligible for visa sponsorship -