Police Communications Lead. Department of Public Safety Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies! Who We Are. The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking a Police Communications Lead to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success. At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery—a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle. Salary/ Pay Range: $ 60,637 - $78,241 annually. Compensation will be commensurate upon experience and qualifications. This position is Non-Exempt from the Fair Labor Standards Act (FLSA) overtime provisions. Work Location: On-Site. Benefits at a Glance. At UCCS, our employees are our most valued asset. We're proud to offer:Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave. Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices. Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options. Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth. Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development. Want to know your total compensation? Use our calculator to get the complete picture! Summary. The Police Communications Lead position with the University of Colorado Colorado Springs (UCCS) Department of Public Safety serves as an advanced professional role within the Police Communications Center. This position performs the full scope of dispatcher duties while exercising a high level of discretion, analytical skill, and operational expertise in complex and high-risk public safety situations. The Police Communications Lead functions as a subject matter expert and operational leader, providing guidance, mentoring, and professional support to dispatch staff without formal supervisory authority. This role supports operational continuity, training, quality assurance, and process improvement while working closely with the Police Communications Manager to maintain effective and compliant communications operations. This position is designated as an essential employee. You may be required to “stay late” or “come in early”, as needed. You may also be required to respond to any emergencies as needed. This position requires participation in a rotating on-call schedule, including nights, weekends, and holidays. Essential Functions. The duties and responsibilities of the position include, but are not limited to:Perform all core responsibilities of a Dispatcher, including receiving emergency and non-emergency calls, assessing and prioritizing information, dispatching appropriate public safety resources, and maintaining accurate and detailed records in the Computer-Aided Dispatch (CAD) system. Serve as a lead dispatcher and subject matter expert, providing day-to-day operational guidance and support to dispatch staff in accordance with departmental policies and procedures. Exercise independent judgment in managing complex, sensitive, or high-priority incidents requiring advanced decision-making and problem-solving skills. Provide mentoring, coaching, and on-the-job guidance to new and experienced dispatch staff; assist in training delivery and skills development. Assist in the development, coordination, and refinement of training programs, dispatch protocols, and operational procedures. Participate in quality assurance activities, including review of call-handling practices, documentation accuracy, and adherence to established standards. Provide constructive feedback and recommendations to support individual performance and continuous operational improvement. Support scheduling and staffing coverage needs, particularly during the absence of the Police Communications Manager. Act as a liaison between dispatch staff and management to facilitate communication, consistency, and operational continuity. Participate in special projects, system implementations, and operational initiatives as assigned by the Police Communications Manager or designee. Tentative Search Timeline. Priority will be given to applications submitted by: May 20, 2026. Potential interview dates: May 25 - 29, 2026 Potential start date: July 1, 2026 CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices. Education: High school diploma or GED is required. Associates or bachelor's degree in criminal justice, communications, or a related field is preferred Experience: Must have experience in public safety dispatching. Must have lead-level or informal leadership experience in public safety or communications environment. Experience with CJIS, CAD, NCIC, and CCIC systems is preferred. Special Qualifications:Must have current NCIC/ CCIC certification. Required certifications: CBI, FEMA, IS-100. C; IS-200; IS-700 B; and Notary Public. Current Communications Training Officer (CTO) certification is preferred. Highly qualified applicants will have advanced certifications in emergency communications or public safety disciplines. Bilingual proficiency in Spanish is preferred. The University of Colorado Colorado Springs has implemented a misconduct history check program with respect to final candidates for specific appointments. The misconduct history check program is intended to allow UCCS to collect and review information about a candidate's conduct at their previous institutions, specifically conduct related to sexual misconduct, harassment, and/or discrimination – before making hiring decisions. All final candidates to these appointments are required to complete an Authorization to Release Information and provide contact information for their previous institutions. - Applications submitted by 5/20/2026 will receive full consideration. - Applications submitted through email or surface mail will not be considered. Please apply at cu.edu/cu-careers (job #: 39862). - Official transcripts will be required upon hire. - Upon request, please be prepared to provide five professional references (at least two previous/current supervisors), including their email contact information. If you have technical difficulties with your application, please contact the CU Careers help desk at 303-860-4200 #5 or cucareershelp@cu.edu. Job related inquiries should be directed to the posting contact. This position does not include new visa sponsorship for individuals outside the U.S. Candidates must already be in the United States with valid work authorization or an employment-based visa. The university will not initiate sponsorship for those who do not currently hold a U.S. work visa or authorization. If you already have valid U.S. work authorization or are on a visa that permits employment, we welcome your application. Applicants should either reside in Colorado or be prepared to relocate within two months of starting employment. We’re excited to welcome new team members and will provide support and resources to help make your transition to Colorado as smooth as possible. Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. Must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. 2. A cover letter that specifically addresses the job requirements and outlines qualifications. When submitting the materials, check the Job Specific Attachments box next to each document in order for the search committee members to see your materials. Applications that are missing required attachments will not be considered.