This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. The Department of Family and Community Services,Office of Children's Services (OCS) isrecruiting for full-time Office Assistant 3 located in. Anchorage, Alaska. What You Will Be Doing. As an Office Assistant 3, you will provide a full range of clerical and receptionist services, playing a vital role in the workflow of the office, which greatly contributes to our mission of strengthening Alaska's families and children. This position works specifically with the Team Decision Making (TDM) Unit and involves coordinating, scheduling, and noticing for these specialized meetings. Coordination involves communication with community providers, Tribes, and other State departments. You will perform a range of duties, including complex data entry, creating and maintaining files and records, and back up support for other assigned administrative duties. Our Organization, Mission, and Culture. The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values. Benefits of Joining Our Team. Joining our team will provide you with the satisfaction of working with a dynamic, diverse, and high performing team while simultaneously having a positive impact on the safety of employees as well as the families of Alaska. This position is part of a specialized unit that works closely together to support making the best decisions for families. You will enjoy wonderful health benefits with 12 paid state holidays a year! Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information. Working Environment You Can Expect This position is located in the Anchorage Regional Office on the corner of Tudor and C Street within walking distance to amenities and restaurants. Join our team as we partner with community members to establish safe and stable homes for vulnerable children and youth needing temporary or permanent care. We offer multiple skill development opportunities, both in person and virtual, in the fields of clerical support, customer service, systems operations and awareness of culture and race. For information on the Anchorage community (including schools, hospitals, housing) please review the Alaska Community Profiles. We Are Seeking a Candidate with the Following Competencies:Clerical: Applies knowledge of clerical equipment and software, processes, techniques, and professional standards to complete routine office work to generally accepted professional standards. Completes work independently with minimal supervision. Uses skills and abilities to complete tasks consisting of many different and connected parts, including deciding which processes to use. Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work. Customer Service:( - ) Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Reading: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations. Oral Communication:( - ) Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Special Note. All positions require a successful completion of a background investigation, including fingerprinting and a criminal records check. Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State. The successful candidate may be required to attend multiple training courses normally located in Anchorage.]A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process. To view the general description and example of duties for an Office Assistant 3, please go to the following link: assistant&pagetype=class. Specifications Minimum Qualifications High school diploma or the equivalent. AND - One year of experience that includes clerical tasks such as performing reception duties, answering routine questions on services or products, retrieving information from electronic or hard copy files, recording expenditures and receipts, or typing routine correspondence. Substitution:Education from an accredited college may substitute for six months of the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocational education equal one month of experience). Special Note:"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older. Some positions in this class may require skill in typing. Recruitment and selection may include this requirement.