Manages major departmental function; establishes goals and evaluates section performance, develops and evaluates subordinates, develops and manages budget. Directs and reviews the development, implementation and maintenance of specific department projects and/or policies. May manage department financial operations, including budget planning, revision, integration and oversight, project cost analysis, expenditure control and accounting procedures. Coordinates special projects, including planning, research, presentations, promotions and evaluation. May direct and review vendor monitoring and evaluation. Directs staff services, including personnel, purchasing and public relations. Interviews job applicants and oversees department payroll/personnel procedures for assigned department; maintains department personnel and attendance records. Investigates special problems encountered by employees; responds to calls from the general public that extend beyond the normal scope of subordinates. Provides leadership, guidance, training and advice to subordinates. CORE COMPENTENCIES:Leadership & Management. Ability to supervise, coach, mentor, and evaluate staff. Strong decision-making skills in a deadline-driven environment. Experience building high-performance teams and fostering continuous improvement. Operational Excellence. Process development and optimization. Experience managing high-volume administrative or permitting operations. Data-driven performance management and KPI tracking. Communication & Collaboration. Ability to communicate complex development regulations to developers, public, and internal departments. Strong conflict resolution and customer service skills. Experience coordinating work across multiple agencies (P&D, HPW, HFD, legal, utilities). Analytical & Problem Solving. Ability to review technical documents and identify compliance issues. Skill in identifying bottlenecks and implementing improvements. Experience with root-cause analysis and quality assurance. Project & Change Management. Ability to lead cross-departmental initiatives. Experience implementing new processes, technologies, or regulations. Strong ability to manage competing priorities. WORKING CONDITIONS - The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. This is a Planning and Development Department Position at the Tier III Level MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS - Requires a Bachelor's degree in Business Administration, Accounting, Political Science, Psychology or a closely related field. EXPERIENCE REQUIREMENTS - Six years of pertinent, progressive professional experience in personnel, administration, accounting or a closely related field are required. A Master's degree in Business Administration, Public Administration or a field closely related to the work being performed may be substituted for two years of experience. Directly related professional experience may be substituted for the education requirement on a year-for-year basis. PREFERENCES CERTIFICATIONS: Project & Process Management. PMP (Project Management Professional) CAPM (Certified Associate in Project Management) Lean Six Sigma Green Belt or higher - - Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.