Director, Title VI & Accessibility (Administrator VI)
Boston
Friday, 08 May 2026
Oversees Mass. DOT and the MBTA’s program development, implementation and compliance obligations under Title VI of the Civil Rights Act of 1964 (Title VI), as well as related federal nondiscrimination statutes and regulations and applicable state law and policy. In collaboration with the ADA Coordinator, oversees compliance with Title II of the Americans with Disabilities Act of 1990 (ADA) across Mass. DOT’s modal divisions and among subrecipients of federal financial assistance provided through Mass. DOT. The incumbent is responsible for overseeing the work of the Senior Title VI Specialist and the MBTA Title VI Specialist, as well as for providing direction to consultants and volunteers who work on matters that impact the compliance and enforcement obligations attendant to implementing these required federal civil rights programs. The incumbent is responsible for collaboration with ADA Coordinator and the Highway Division on the development and implementation of the Mass. DOT ADA Transition Plan and works in collaboration with other units within Mass. DOT to ensure compliance across the Secretariat. The incumbent, under the direction of the Chief Diversity Officer, is responsible for the development, implementation, coordination, training, monitoring, and reporting on Mass. DOT/ MBTA compliance with Title VI, and for Mass. DOT, in collaboration with the ADA Coordinator, on ADA Title II law and regulations for day-to-day administration and for annual and triennial federal reporting and/or audit requirements on the Title VI programs. Additional duties include research, drafting, policy development, public engagement, response to complaints, and providing leadership to create Mass. DOT’s ADA Transition Plan. The ADA is the federal law that prohibits state and local government from discriminating in any program service or activity with regard to people with disabilities. Under Title II of the ADA, Mass. DOT and the MBTA must ensure nondiscrimination in all of its programs, services and activities with regard to people with disabilities. External issues on ADA at the MBTA are addressed by the Systemwide Accessibility unit, although the incumbent collaborates with, consults and advises SWA on a recurring basis. Duties and Responsibilities. Under the direction of Chief Diversity Officer, conduct and oversee legal and policy research in support of Title VI Program implementation, policy development and complaint response, in collaboration with the Mass. DOT/ MBTA Office of General Counsel. Supervise the Senior Title VI Specialist implementing, monitoring, and ensuring Mass. DOT and MBTA compliance with Title VI regulations in the day-to-day administration and annual reporting requirements of Mass. DOT/ MBTA’s Title VI program, as well as support to Mass. DOT’s ADA/ Section 504 Transition Plan, to include securing governmental concurrence and public support, as required. Ensure that appropriate senior leaders and department managers within MBTA and across various Mass. DOT units are aware of Title VI and ADA requirements. Develop long range plans with MBTA and Mass. DOT Divisions, departments and sub-recipients required to comply with Title VI and ADA requirements. Incorporate into any and all MBTA and Mass. DOT Divisions’ Transportation Improvement Plans any corrective actions taken in response to deficiencies found by FHWA/ FTA oversight and/or audit determinations. Ensure that the Metropolitan Planning Organization and statewide planning processes are conducted with equitable public participation, and that equity analyses are developed and conducted as to regional level project planning and resource investment. Lead the Senior Title VI Specialist and the MBTA Title VI Specialist in annual reviews of the Mass. DOT, MBTA and sub-recipient work and transportation programs to ensure Title VI compliance with federal and state program requirements. Advise appropriate state, and agency officials as well as members of the public on Title VI compliance issues. Ensure that inclusive public participation across all Title VI and ADA protected categories is conducted as part of Title VI and ADA Transition Plan requirements. Apply technology-based solutions to support public meeting processes and strategic development of Title VI program features to ensure language access planning and inclusion of diverse populations in transportation decision making. Monitor community meetings as well as other meetings requiring public participation to assess and verify the level of participation among Title VI and ADA protected group members. Address complex constituent and/or complaint matters as needed by applying appropriate law and policies to ensure equity on proposed agency actions including service changes, fare increases and alleged violations of civil rights law and regulations. Provide consultation and technical assistance to project managers and leadership on complex Title VI matters. This would include training as necessary to ensure an understanding of Title VI compliance, complaint matters and policy issues, such as disparate impact/disparate burden equity analyses, language access, accessible meetings and public participation. Draft policy documents, responsive administrative complaint filings, triennial audit documentation, internal reports, compliance agreements, and public engagement documents, tools and resources for the MBTA and all Mass. DOT Divisions. Convene working groups and strategic planning teams to develop and respond to policy and federal compliance matters. Maintain positive working relationships with Federal Highway and Federal Transit Administration civil rights leadership at regional and national levels. Collaborate with the ADA Coordinator, the Registry of Motor Vehicles (“RMV”) and Highway Division management and the multimodal ADA Transition Plan Working Group to conduct a self-evaluation relating to facilities, programs, services and activities; to create policies to ensure compliance in Mass. DOT; to establish plans for remediation of deficiencies and to engage the public. In collaboration with the ADA Coordinator, respond and attempt informal complaint resolution on Title II discrimination matters alleged by members of the public against Mass. DOT. Oversee the creation and implementation of a language access plan for the MBTA and all Mass. DOT Divisions to address written, technology based and oral communications to eliminate equal access barriers for limited English proficient individuals. Pre-Hire Process. A finalist for this position must be able to pass a comprehensive background check including a criminal record check, Department of Revenue (DOR) check, and employment references. About Mass. DOT - The 4,000 employees of Massachusetts Department of Transportation (Mass. DOT) take great pride in connecting the Commonwealth’s residents and communities. Mass. DOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about Mass. DOT’s inclusive culture and career opportunities can be found at mass.gov/massdot-careers. Mass. DOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions. Minimum Entrance Requirements