Sorts and processes the mail while demonstrating attention to detail. Prepares the daily deposit. Handle and process correspondence pertaining to patient accounts including but not limited to sending patient itemized statements. General clerical duties including photocopying and scanning for the Central Business Office. Research patient demographics; accurately updating in the patient accounting system. Responsible for working daily, weekly and monthly reports to assist in collecting outstanding accounts receivables. Assists billing department with eligibility and verification of benefits. Establishes and maintains effective communication with physicians, staff and other departments as required. Accepts and completes additional requests from the Business Office Manager. Adheres and understands the Business Office rules and regulations in regards to Medicare and HIPPA guidelines. Effectively forwards accounts requiring work up or resubmission to the business office staff. EDUCATION High school diploma/ GED or equivalent working knowledge preferred. EXPERIENCE Minimum of one years of general clerical experience preferably in medical billing/collections. Completion of accredited billing or coding certificate program will be considered in lieu of experience. Must be able to communicate effectively with physicians, patients and the public and be capable of establishing good working relationships with both internal and external customers.