Your future role at a glance Location: Nashville, TN - Facility: Saint Thomas Midtown. Department: NICU - Schedule: Days | Part-Time Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000 associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150 Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/ FSA options. Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance Time to recharge: paid time off (PTO) and holidays. Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning. Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources. Family support: parental leave, adoption assistance and family benefits. Other benefits: optional legal and pet insurance, transportation savings and more Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process. How you’ll make an impact in this role Greet patients and visitors, answer general inquiries, and schedule patients for appointments. Answer, screen, and route telephone calls. Perform general clerical duties including filing, email correspondence, and mail distribution. Create various reports and documents. Communicate with patients, families, physicians and other health-care team members about patient care. Perform unit safety checks. Assist with meeting patient needs and escalate as appropriate. What minimum requirements you’ll need Education:High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. What