Nurse Manager Outpatient - Advocate Health Call Center FT (Remote)

Charlotte

Saturday, 09 May 2026

Continually demonstrates and supports a Professional Practice model that allows nurses to work in collaboration with interdisciplinary partners to achieve high quality patient outcomes. Ensures that unit operations and employees are in compliance with the Nursing Practice Act, regulatory agency standards, and policies and procedures. Functions as a team member to accomplish goals and objectives of the unit and the organization, upholding quality management, patient care, and departmental standards. Assumes responsibility in the recruitment and retention of qualified staff and to ensure appropriate orientation, education, credentialing and continuing professional development of personnel through mutual goal setting and performance evaluation. Delegates effectively by promoting shared governance, developing and nurturing research to positively affect clinical outcomes. Performs nursing care, assists with treatments, therapies, procedures, and administers medications as necessary. Provides and assesses effectiveness of patient and family education. Participates with performance improvement activities to improve quality of nursing care, promote patient outcomes and provide a cost effective environment for patient care. Assists in development of policies, procedures and standards reflective of evidence based practice. Promotes shared accountability for professional practice. Allocates resources to meet the unit needs. Responsible for budgetary oversight, and along with staff involvement, accountable to the organization for maintaining a cost effective unit.

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