Clinical:Measures and records appropriate vital signs. Identifies abnormal vital sign values and reports findings to the appropriate nursing staff or medical provider. Assists with patient arrival to the clinic, including intake and preparation. Schedules new and follow-up patient appointments. Facilitates a smooth and efficient patient exit from the clinic. Recognizes emergencies and responds appropriately in accordance with organizational policies and procedures. Provides for patient comfort, taking into consideration age-specific and special needs. Demonstrates working knowledge of clinic equipment, including:Preparing equipment for use. Testing equipment for safety prior to patient use. Cleaning and disinfecting equipment between patients and at the end of clinic sessions according to hospital policy. Maintains clinic linens, supplies, and equipment. Stocks examination rooms and exam tables appropriately. Properly collects, prepares, secures, and transports laboratory specimens for testing when necessary. Documentation:Documents accurately and appropriately in the patient medical record in accordance with established departmental guidelines. Navigates the Electronic Medical Record (EMR) to:Obtain laboratory and radiology results. Access outside medical records. Update patient demographic information. Schedule and coordinate follow-up appointments. Prepares safety reports when warranted or as directed by the Clinic Manager or designee. Maintains patient privacy and confidentiality by ensuring computer screens and electronic information are secure when medical, nursing, or clinical staff are not present. Professionalism and Support:Demonstrates honesty, promptness, dependability, courtesy, and respect in interactions with patients, caregivers, customers, co-workers, and staff. Communicates with and keeps clinic managers informed of clinic activities, operational requirements, and identified issues. Manages patient and/or co-worker complaints in a calm, positive, and non-judgmental manner. Reports patient or co-worker complaints and concerns to the clinic manager on a daily basis. Maintains strict patient confidentiality by discussing sensitive information only with appropriate individuals and in appropriate settings. Safety and Infection Control:Implements standard and transmission-based precautions in accordance with hospital policy. Ensures patient safety during clinic visits per hospital policies and procedures. Identifies and reports safety hazards or policy violations within the patient care or clinic environment to the Clinic Manager or designee. Actively participates in Quality Improvement activities, including Quality Assurance Performance Improvement (QAPI) projects and Environment of Care (EOC) rounds. Clerical Support: Participates in clinic preparation by gathering and organizing appropriate clinical documentation for provider review. Obtains medical records from outside facilities as requested by the medical provider. Scans outside correspondence and records into the appropriate sections of the electronic medical record. Answers incoming telephone calls and promptly routes them to the appropriate individual or department?The Must-Haves Minimum: High School diploma, GED or equivalent or 2 years of appropriate work experience. Current American Heart Association BLS certification. For Certified Medical Assistant LCMC Health accepts:American Association of Medical Assistants (AAMA) - Certified Medical Assistant. National Healthcareer Association (NHA) - Certified Clinical Medical Assistant. Certified Medical Assistant - NPCE - Nationally Registered Certified Medical Assistant (NRCMA) National Center of Competency Testing (NCCT) Certification for Medical Assistants. WORK SHIFT: Days (United States of America)LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary. About University Medical Center. University Medical Center, a world class academic medical center in LCMC Health’s incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region’s safety net hospital for poor and underserved communities for 300 . Learn more about University Medical Center’s legacy and our vision of becoming the epicenter of medical care, education, and research. Your extras. Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do. You are welcome here.