Manages the day to day operations of the Fraud and Special Investigations Unit by supervising investigators, assigning and monitoring casework, providing coaching and feedback, and reviewing investigations to ensure timely completion, quality, and adherence to established policies and documentation standards. Job Description Responsibilities Leads and independently manages SIU responses to regulatory exams, audits, and program-level information requests, including coordinating timelines, reviewing investigative materials, preparing and submitting responses, and engaging with compliance, legal, and senior leadership as appropriate. Ensures investigations comply with applicable state insurance fraud statutes, SIU requirements, and internal compliance standards. Implements and adheres to established fraud and SIU policies, procedures, and investigative frameworks. Provides feedback and recommendations to leadership on opportunities for process improvement, efficiency, or training. Leads, mentors, and develops team members, fostering accountability and continuous improvement within the unit. Supports the improvement of team performance by tracking key performance indicators, identifying trends, and assisting with the implementation of process or workflow enhancements. Responsible for the effective use and continuous enhancement of compliance surveillance tools, investigative systems, and SIU resources, collaborating with Compliance, Technology, and business stakeholders to strengthen risk identification, investigative effectiveness, and operational efficiency. Contributes to cross-functional initiatives and projects by providing operational and subject-matter expertise, representing the department in working meetings, and supporting implementation efforts under the direction of senior leadership. Qualifications Bachelor’s degree in business, marketing, political science, pre-law, paralegal or other relevant area. Minimum of 5 years of experience in fraud investigations, SIU, financial crimes, claims investigations, or compliance, preferably within insurance or financial services. Demonstrated experience managing investigative teams and overseeing complex or high-exposure cases. Excellent written and verbal communication and interpersonal skills Preferred Qualifications At least 2 years of supervisory experience are preferred. Advanced analytical, interpretive, organizational and negotiations skills. Understanding of company operations within a corporate environment. Working Conditions Office Environment The Salary for this position generally ranges between $102,000 - $112,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/ Individual Performance and is at the Company’s discretion. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits Competitive Pay Bonus for Eligible Employees Benefits Package Pension Plan 401 k Match. Employee Stock Purchase Plan. Tuition Reimbursement. Disability Insurance. Medical Insurance. Dental Insurance. Vision Insurance. Employee Discounts. Career Training & Development Opportunities Health and Work/ Life Balance Benefits Paid Time Off starting at 160 hours annually for employees in their first year of service. Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. Adoption Assistance. Employee Assistance Program. Back-Up Care Program. PTO for Volunteer Hours. Employee Matching Gifts Program. Employee Resource Groups. Inclusion and Diversity Programs. Employee Recognition Program. Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ER - Gs), which are formed around a shared interest or a common characteristic of diversity. ER - Gs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica’s Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe. - It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. - As of December 31, 2023