Performs patient care under the direction ofthe physician or Advanced Practice Provider (APP) in an ambulatory setting. Responsibilities - High school graduate or equivalent. - Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting) required. Licensure/ Certification - Maintains current BLS Healthcare Provider Certification – and - Maintains current certification or registration by one of the following agencies: - Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (www.nhanow.com) - Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org) - Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (www.amcaexams.com - National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com) - Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com) - Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt 1.com), the American Registry of Medical Assistants (ARMA) (www.arma-cert.org), or by American Allied Health (AAH) (www.americanalliedhealth.com) - Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis. Qualifications - Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues. - Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities. - Supports and demonstrates effective and professional communication with patients and family members. - Works collaboratively with the administrative and operations staff. - Gathers patient data through interview and observation. - Assists patients and families with preparation for examination. - Assiststhe physician or APP during examination and procedures. - Demonstrates competency in specific tasks and skills as defined by the practice. - Provides routine treatments and administers approved medication types. - Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies. - Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provides scheduling information for specialty testing and/or specialty physician consultation. - Processes incoming and outgoing calls independently and professionally using sound clinical judgment. - Enters medication, laboratory, and diagnostic imaging ordersinto the electronic medicalsystem underthe direction of a provider. - Adheres to and assures compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards. - Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies. - Maintainsreasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal,state, and local standards. - Maintains compliance with all Orlando Health policies and procedures