As a Sales Department Manager, you are a critical leader in the store coaching, developing, and motivating your team to deliver outstanding customer service. A day in the life… Recruit, hire, train, develop and motivate your team – their success is your success Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service everyday Use your fashion knowledge and business skills to create a solid business plan that enables your team to work together to meet department, store, and individual goals Build long lasting relationships and create a loyal customer following by actively selling on the floor Partner with the merchant team to ensure you have the merchandise your customers will love You own this if you have…For Nordstrom Stores Roles: Prior experience in a Rack Store is preferred. For Nordstrom Rack Roles: Prior experience in a Nordstrom Store is preferred 1 years of successful retail management experience Experience leading and motivating teams to be the best they can be Competitive drive and entrepreneurial confidence to succeed in a commission-based environment A passion for teaching and coaching employees to achieve goals and deliver outstanding customer service A proven track record of developing, planning and executing business strategies to maximize opportunities Strong communication and interparental skills to inspire, direct and lead.