It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. The General Manager of Sushi By Scratch oversees all food and beverage operations for Sushi By Scratch. Why Work at Hyatt? Free room Nights, Discounted and friends & Family room rates - Medical, Dental and vision insurance with only 30-day waiting period - !401 K with company Match - Free employee meal during shift. Generous paid time off - Tuition reimbursement - Employee stock purchase plan - Discounted Ski Passes - Excellent training, professional development and more - Applicable for FT Year Around Positions. This is not your typical career opportunity. This is the Hyatt Touch. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Please note: We are not able to provide sponsorship for work authorization or visa sponsorship for this position. - Responsible for short-and long-term planning and the management of the hotel outlet operations in the front and back of the house - Develop and recommend the budget, concepts and objectives and manage within those approved plans - Implement and maintain food & beverage sales/marketing programs - Direct and oversee development of employees - Hire, train, empower, coach and counsel, performance and salary reviews - Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations - Coordinate outlet operations with other hotel departments to ensure efficient guest service - Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality - Implement procedures to increase guest and employee satisfaction - Exercise quality control for both food and beverage - Maintain Hyatt standards of service and ensure their implementation - Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards - Maintain communications with Corporate Office - Coach and counsel employees to reflect Hyatt service standards and procedures. - Responsibilities may fluctuate in response to departmental priorities, daily operational needs, and evolving business objectives; accordingly, this job description is not all-inclusive and may be revised to reflect organizational requirements.