National Director of Business Development Operations
Cincinnati
Saturday, 09 May 2026
S of the Role. Establish a consistent national BD operating model. Create clear KPIs, dashboards, and performance standards. Drive CRM (Pipedrive) discipline and data integrity. Build repeatable qualification and go/no-go processes. Professionalize training, SOPs, and BD onboarding. Provide executives with reliable pipeline visibility and forecasting. Business Development Strategy & Governance. Translate growth objectives into measurable BD operating standards. Define, document, and maintain the national BD process. Establish standardized go/no-go decision frameworks. Align pursuit strategy with company risk profile and capacity. KPIs, Analytics & Performance Management. Define BD KPIs across activity, pipeline health, win rates, & forecasting accuracy. Own dashboard development for BD - Ms, BD leadership, and executives. Lead structured pipeline and forecast review cadences. Ensure data-driven decision making, not anecdotal reporting. CRM Ownership (Pipedrive)Own CRM structure, rules, required fields, and stage definitions. Ensure consistent pipeline structure across regions. Drive adoption and hygiene without administrative burden. Partner with IT or vendors on CRM enhancements. BD Enablement, Training & SOPs. Build and maintain a comprehensive Business Development Playbook. Create SOPs for qualification, pursuits, handoff, and forecasting. Design onboarding and ongoing training programs. Capture and scale best practices nationally. Cross-Functional Alignment. Align BD with preconstruction, estimating, operations, and finance. Improve handoffs from BD to precon and execution. Ensure early risk identification and leadership engagement NECESSARY QUALIFICATIONS 10 years in BD Operations, Commercial Operations, or Revenue Operations. Experience in design/build, EPC, or complex construction preferred. Demonstrated success building scalable BD systems. Strong CRM expertise (Pipedrive)Strong skills in other tools: ZoomInfo, CoStar, REM, LinkedIn Navigator, AI, etc. Leadership presence and strong change-management skills