Talent Operations Coordinator

Irving

Saturday, 09 May 2026

This role is based in our in our Irving, TX Office. Are you a master of logistics with a passion for pop culture? Do you thrive in high-energy environments where no two days are the same? Can you juggle travel itineraries, hotel room blocks, and celebrity schedules with the precision of a seasoned pro? If so, Fan Expo HQ wants YOU! We’re on the hunt for a Talent Operations Coordinator to join our dynamic team of event professionals. You’ll play a pivotal role in ensuring the seamless execution of celebrity appearances at Fan Expo events across North America. From coordinating travel for A-list guests to managing hotel room blocks and on-site logistics, you’ll be at the heart of the action, making sure our events run like clockwork. Here’s what you’ll be doing:Your portfolio will include 5-6 events of varying scale across North America. Reporting to our Talent Operations Manager, your responsibilities will include (but are not limited to):Main Operations Point of Contact for Talent Agents. Gather travel details and plans for 15-200 guests, talent reps, staff, and contractors per event. Gathering travel details and plans for 50-100 staff and contractors per event. Negotiating flight options for each guest and rep, based on contracted requirements and guest schedule restrictions, while also keeping a strong control on costs by carefully managing additional hotel nights, selecting off-peak travel hours, etc. Work closely with talent reps on the client’s overall requirements prior to the event and ensure their execution on-site, e.g., onsite support needs (Guest Liaisons, Cashier Assignments, Line Control Support), ADA requirements, dietary restrictions. Work closely with Show Managers and the Operations team to determine on-site support needs and to assign and train each hired lead. Book All Guest and Staff Travel. Work with our travel agency partner to book flights. Develop a list of reimbursements to be paid at the show. Manage the Event’s Hotel Room Block. Develop and manage rooming lists for each hotel (3-5 properties with potential for over 500 room nights per show), working with Show Managers and Talent Operations Manager to take the best advantage of promotional rates, complimentary amenities, or perks offered at each property. Reviewing and ensuring we assign guests, reps, staff, and contractors to the correct properties to use comp rooms and additional perks. Update Housing Managers at each property as flight schedules and guest needs change. Review hotel invoices, ensure billing accuracy, and work with hotels to resolve any discrepancies. Coordinate Guest logistics. Manage and track data entry for all flight and hotel details in event management software, exercising a high level of attention to detail. Generate travel and event itineraries for each guest, including flights, hotels, ground transportation, and the event schedule. Work closely with the Transportation Manager to manage all ground transportation needs for both event-side and home-side travel, if applicable. Update the Talent Operations Manager on any guest appearance changes or non-contracted requests. Prepare and deliver welcome packages—including credentials, welcome letters, schedules, and detailed instructions for each agency—to guests upon arrival. Ensure the on-site execution of all Guest operational requirements. Show On-site Support. Attend up to 11 events per year. Provide primary on-site support to our guests and travelers across your portfolio of shows. Provide additional support to the lead Talent Operations Coordinator at up to 4 additional shows per year. Coordinate with our Travel Agency Partner to resolve last-minute travel issues (e.g., flight cancellations, flight changes). Qualifications. We seek a collaborative, adaptable team member who thrives in a dynamic environment and manages multiple tasks effectively. A passion for the industry and strong attention to detail are highly valued. Specific Qualifications. You must be willing and able to travel throughout North America for events. You must be available for evening and weekend work during event dates. A valid passport is required for this role. Experience in event or project management is preferred. Experience with travel agencies and hotel room block management is an asset, but not required. Previous experience where attention to detail in a fast-paced environment was crucial for your role. You must be proficient in Microsoft Office applications.

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