The Executive Director of Support Operations, a cross functional executive who drives performance across equipment and building maintenance, procurement, logistics, quality assurance, and financial operations. The position builds strong teams, ensures compliance with food safety and sanitation standards, manages complex workflows in a fast paced environment, and uses solid financial insight to support budgeting and cost control to include the ability to identify issues, analyze them, and develop effective solutions. MAJOR DUTIES & RESPONSIBILITIES - List most important duties first 1. Lead, mentor, and develop managers and teams across maintenance, procurement, customer service, payroll, quality, logistics, and finance related functions .. Foster a culture of accountability, continuous improvement, and collaboration .. Align departmental goals with organizational strategy and performance metrics .. Ensure compliance with OSHA, environmental, labor, and industry specific regulations .. Promote a strong safety culture and lead incident prevention initiatives .. Manage audits, reporting, and corrective action plans .. Oversee equipment maintenance programs to ensure reliability, uptime, and safety .. Direct teams of electricians, HVAC technicians, and mechanical staff to maintain facility infrastructure .. Implement preventive and predictive maintenance strategies .0. Lead procurement and sourcing activities to ensure cost effective purchasing, supplier performance, and contract compliance. MAJOR DUTIES & RESPONSIBILITIES CONTINUED 11. Optimize inventory levels and material availability .2. Manage customer service operations to ensure timely, accurate, and high quality support 13. Monitor service levels, call center performance, and customer satisfaction metrics .4. Oversee payroll processing to ensure accuracy, compliance, and timely delivery .5. Manage accounts payable, invoice processing, and ensuring controls related to procurement and timely vendor payments .6. Other duties as assigned. (Note: No additional information is needed in this text box.)EDUCATION - Bachelor’s degree in business, Operations Management, Engineering, Supply Chain, or related field (Master’s preferred). WORK EXPERIENCE 10 years of progressive leadership experience in operations, supply chain, maintenance, or multi department management. Experience in food manufacturing, distribution, or similar regulated environments preferred. SKILL AND/ OR REQUIRED LICENSING/ CERTIFICATION - Strong leadership and team building abilities. Expertise in maintenance operations, procurement, logistics, and quality systems. Knowledge of food safety and sanitation standards. Financial acumen, including budgeting and cost control. Excellent communication, problem solving, and decision making skills. Ability to manage complex, fast paced, and cross functional environments. Software. Oracle. SAP Microsoft Office. Primero. Equipment. Office equipment (e.g., computer, copier)Power tools (e.g., radial saw, reciprocating saw, drill pneumatic hammer)Hand tools (e.g. hammer, shovel, screwdriver)Vehicles (e.g., automobile, truck, tractor, forklift)