The Grocery Manager is responsible for the functions below, in addition to other duties as assigned:Oversees all aspects of Grocery department operations. In the absence of store management, may assume complete responsibility for total store operations. Promotes excellent customer relations by instilling positive customer focused behavior with associates. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner. Focuses on continuous improvement in all areas of the department and makes changes to ensure progress. Manages inventory levels and reviews orders to ensure product quantities meet customer demand. Maintains backroom organization and product storage within company guidelines. Oversees shelf replenishment efforts to ensure product availability for customers, with prioritization for weekly specials, seasonally and locally relevant items, and other high-velocity items. Schedules all Grocery associates, oversees training, provides coaching and feedback, evaluates work, recognizes and rewards performance, and delegates work assignments to effectively utilize talents and abilities. Also plans and schedules the workloads for the overnight shift, if applicable. Assists store management in onboarding grocery sales associates. Participates in associate annual performance reviews. Utilizes the Learning Management System (LMS) for current and new associates. Develops and implements merchandising plans. Communicates with other departments and store management to create attractive displays, utilizing cross-merchandising techniques to meet sales and profit objectives. Attends and participates in store’s daily huddles. Maintains backroom and receiving area security and organization by promoting 5 S procedures. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly. Controls expenses including payroll within budgeted expectations. Minimizes damages and shrink through proper product handling and rotation to prevent unnecessary losses. Ensures smooth function of department and store by cooperating with co-workers and superiors. Responsible to continuously improve job performance. May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of a power jack or hand jack if properly trained. Training provided. Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc. May assist with baling cardboard or other related duties (if properly trained. Training provided). May also be called upon to assist in other departments. SUPERVISORY RESPONSIBILITIES - Supervises associates within the department. May assume total leadership of the building in absence of store management. Specific number of associates under supervision depends upon the store size and presence of store management. QUALIFICATION REQUIREMENTS -