Uber Eats is looking for sharp, highly motivated individuals to join our Small-to-Medium Sized Business (SMB) Account Management team in Texas. This isn't a traditional "check-in" account management role; it’s a high-stakes, consultative partnership where you act as a growth engine for your partners. Sales and Customer Success professionals from the B 2 B tech world thrive here because they understand that long-term retention is built on measurable value, not just rapport. You will navigate a fast-paced, sometimes messy environment where the answers aren't always in a playbook. If you have the grit to own a portfolio end-to-end, the curiosity to dive deep into partner data, and the resilience to turn a "no" into a strategic growth plan, you’ll find that this is where your career moves forward. - - What You’ll Do - - - Drive Growth & Adoption: Manage a high-value portfolio of restaurant partners, using a consultative approach to pitch new products and expansion opportunities that drive mutual revenue. - Master the Lifecycle: Navigate the full customer lifecycle—from prospecting new stakeholders within existing organizations to securing long-term renewals. - Solve Complex Problems: Identify risks to your partnerships early. You’ll need to stay calm and move fast to unblock operational hurdles and ensure we remain the platform of choice. - Translate Data into Action: Collect and synthesize partner feedback and performance metrics into actionable insights that influence both your partner’s strategy and Uber’s product roadmap. - Lead Through Influence: Build meaningful, lasting relationships across your portfolio, navigating different personality types and business needs to gain commitment on key initiatives. - Collaborate Cross-Functionally: Work with operations, product, and marketing teams to resolve blockers and shape the way we support our SMB community at scale. - Hustle and Own: Take complete ownership of your book of business, balancing the urgency of daily partner needs with the discipline required to hit quarterly revenue and retention targets. - - Basic Qualifications - - - At least 3 years of experience in a B 2 B, client-facing role (Sales, Customer Success, or Account Management). - Experience managing a portfolio of accounts and hitting performance-based targets. - Proficiency in navigating CRM tools (e.g., Salesforce) to manage a pipeline. - - Preferred Qualifications - - - Strategic Thinker: Ability to analyze restaurant performance data to uncover opportunities and creatively problem-solve under pressure. - Adaptable Self-Starter: Proven track record of thriving in fast-paced, autonomous environments where you must prioritize tasks based on impact. - Persuasive Communicator: Strong interpersonal skills with the ability to clearly frame a value proposition and handle objections with empathy and clarity. - Technical Aptitude: Proficient in Google Sheets and Google Slides to build and present data-driven business reviews. For Austin, TX-based roles: The base salary range for this role is USD$62,500 per year - USD$69,250 per year. For Dallas, TX-based roles: The base salary range for this role is USD$62,500 per year - USD$69,250 per year.