Develops, standardizes, and maintains inventory maintenance procedures, systems functionality (i.e. CAT 2, SAP, cold storage vendor systems), training materials, performance monitoring, and maintenance strategies that ensure alignment with data flow and annual reviews. Creates and validates enterprise-wide reports that are utilized to monitor performance and equipment metrics, identify improvement opportunities through data trends, and track effectiveness of implemented solutions. Ensures accuracy and incorporates updates based on business needs. Acts as a liaison between internal cross-functional teams and external vendors to implement system improvements and resolve hardware, software, and server issues. Responsible for ensuring solutions are provided for MES related issues. Reviews daily scorecards, identifies system discrepancies, and collaborates with MES team members to develop corrective action plans. Evaluates performance data and suggests equipment upgrades or replacements, preventative maintenance schedules, and performance monitoring systems. Assists cross-functional teams in recall scenarios, generates recall reports, and provides backup support as needed. Works on optimization projects to implement solutions that optimize functionality, enhance productivity, and reduce costs. Maintains detailed documentation on equipment performance, system configurations, and project plans. Provides expertise with software and equipment specifications and assists with the selection of new equipment and technologies. May assist with the deployment of new software/equipment systems to ensure smooth transitions and system integration. Ensures all equipment systems comply with regulatory requirements, industry standards, and safety protocols. Minimum Qualifications (Educations & Experience) High school diploma, GED, or equivalent 5 years of relevant experience or the knowledge, skills, and abilities to succeed in the role Knowledge, Skills, and Abilities