Under general supervision, performs operational tasks related to the admission of inpatients and outpatients coming to the Emergency Department of GBMC. Ability to multitask in fast paced atmosphere while maintaining GBMC values for initial customer service contact. Escort patients as necessary to ED from general waiting room and to radiological areas when necessary. Replenishes clinical supplies, ensures that supply levels meet the expectation of the department as needed and checks clinical carts and other care items as assigned. General participation in promoting efficient flow of multi-unit environment. Education:High school or GED. Graduate from an accredited Emergency Medical Technician (EMT), Cardiac Rescue Technician (CRT), or Paramedic program. Licensures:Emergency Medical Technician (EMT), Cardiac Rescue Technician (CRT), or Paramedic. Current and valid CPR Certification. Experience:Minimum of at least (1) years’ experience in related field. Skills:Thorough knowledge and understanding of the defined triage criteria, including all levels of care and complaints treated within urgent care versus emergent care. Skill in customer service techniques. Skill in using computers. Skill in data analysis to gather and update statistics, logs, records and reports. Ability to multi-task and prioritize. Courteous and compassionate interpersonal skills necessary to interact with patients, visitors, physicians, and other staff. Skill in problem solving. Ability to anticipate and prioritize needs of patients and staff and multitask in stressful situations autonomously. Skill in using computers. Thorough knowledge of role expectations and scope of practice. Ability to partner with RN/ MD staff. Knowledge in medical terminology. Ability to precept others