Non-Freight Billing Specialist

Jacksonville

Saturday, 09 May 2026

Processes bills to outside parties for work performed by CSX- approximately $500 million annually. Reviews project requests to identify costs billable to a third party. Ensures appropriate tracking of incurred costs including labor (Engineering, Mechanical, and Transportation), material, and invoices. Provides related accounting services to internal customers. This role interfaces with multiple departments including but not limited to: Engineering, Risk Management, Environmental, Mechanical Operations, and Joint Facilities. Primary Activities and Responsibilities Performs customer and project setups. Manages cost recovery billing processes related to crossing accidents/events. Oversees process for calculating and billing of train delay and locomotive loss of service costs. Processes payables, typically for refund of unused project construction deposits; ensures project costs are reconciled to customer’s total deposit. Preforms various receivables functions, such as ensuring proper cash application and issuing invoices to external customers, as required by agreement or at the request of customer. Analyze various management reports to determine needed action daily; monitor and correct system errors as needed. Perform Projects system journal entries upon request to support billing needs of business partners from CSX police services, Conrail environmental, and Mechanical Dept. for radio repairs, geometry cars, other. Assist the Collections department with invoice corrections, project expenditure transfers or other needed adjustments. Miscellaneous activities, as assigned by manager Minimum Qualifications 2 or more years of experience working in an office environment. Proficient in Microsoft Office, particularly Excel and Outlook. High school diploma Preferred Qualifications Experience with Oracle Project Accounting or Oracle Receivables. Associates or Bachelors degree from an accredited institution Accounting, billing, or collections experience in the railroad or transportation industry Knowledge and Skills Understanding of billing processes. Microsoft Office skills (including Excel, Word, Outlook and Teams)Working experience with Oracle Financials Ability to influence without authority. Ability to work and interact with employees throughout all levels of the organization. Effective communication skills. Ability to analyze and problem solve. Ability to work independently or with teams. Professional customer service skills Competencies. The CSX Competency Framework is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following competencies: analyze issues and make effective decisions, advance the business, engage, coach, and build a diverse workforce, build partnerships, improve service quality and processes, execute effectively, demonstrate personal leadership, and demonstrate functional and technical agility. Job Requirements The applicant selected for this position may be required to successfully complete a background check. Work inside an office environment. Safety Commitment. Safety is a way of life at CSX, encompassing every aspect of company operations. Guided by a policy of ensuring the safety of our employees, our customers and the communities we serve, CSX works relentlessly to prevent accidents and injuries. Not only is it the right thing to do, but when a company puts safety first, everyone benefits: the employees and their families, the customers and the communities. About CSX

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