The Director, Concessions is a hands-on leadership position supporting food & beverage operations for the Gwinnett Stripers. This individual will play a key role in executing concessions operations at the club level while developing the skills and experience necessary to step into a future F&B leadership role within the DBH portfolio. This position is embedded within the Gwinnett operation and will contribute directly to day-to-day concessions execution, team development, and overall fan experience. While the role carries a Director title, it is designed as a high-impact development opportunity, with the expectation that the individual will grow into a full concessions leadership role as opportunities arise across DBH-operated clubs. Essential Duties & Responsibilities: - Game Day & Event Operationso Support and execute all aspects of concessions operations during games and events, including staffing, setup, service, and breakdown o Act as a visible, hands-on leader during events to ensure smooth, efficient operations o Troubleshoot operational challenges in real time to maintain service standards and guest satisfaction - Operational Support & Executiono Partner with club leadership to support overall concessions performance, including staffing plans, inventory, and service execution o Assist in maintaining high standards for food quality, cleanliness, safety, and presentation o Help identify operational gaps and implement solutions to improve efficiency and consistency - Staffing, Training & Developmento Assist in recruiting, onboarding, and training concessions staff and supervisors o Provide day-to-day coaching and feedback to part-time and full-time team members o Support the development of strong frontline leadership within the concessions operation - Business & Financial Exposureo Gain experience in key business functions including labor management, cost control, and revenue optimization o Assist in tracking performance and identifying opportunities for growth and improvement o Support implementation of promotions, menu updates, and operational initiatives Leadership Development:This role is part of DBH’s broader effort to build a strong pipeline of food & beverage leaders. The Director, Concessions will: - Develop a comprehensive understanding of concessions operations within a high-volume sports environment - Build leadership and management capabilities through hands-on experience - Gain exposure to DBH standards and operational expectations - Be considered for future Director, F&B or equivalent leadership roles within the DBH portfolio as positions become available Qualifications: - 3–6 years of experience in food & beverage, hospitality, or venue operations - Prior supervisory or management experience required - Experience in high-volume environments (sports, entertainment, hospitality, or similar) preferred - Strong attention to detail with a focus on execution and guest experience - Excellent communication skills and a hands-on, team-first leadership style - Desire to grow into a senior leadership role within a multi-unit organization - Willingness to relocate in the future for advancement opportunities Competencies: - Execution-Focused: Delivers results in a fast-paced, live-event environment - Leadership Potential: Demonstrates ability to lead, coach, and influence others - Adaptability: Comfortable navigating changing priorities and operational needs - Problem Solving: Proactively identifies issues and implements solutions - Team-Oriented: Builds strong relationships across departments - Growth Mindset: Motivated to learn and take on increased responsibility Why Join the Gwinnett Stripers & DBH: - Opportunity to gain hands-on experience in a high-profile Triple-A environment - Clear pathway to a long-term leadership role within the DBH portfolio - Exposure to best practices across a multi-club organization - Be part of a team focused on delivering exceptional fan experiences.