Responsible for preparing, delivering and picking up trays for patients, communicating pertinent information regarding menu preferences, delivering nourishments, taking inventory of floor supplies and re-supplying them to a par level. Works as a team member with the patient’s family, nursing, and food service support to maximize patient meal satisfaction. Practice exceptional customer service at all times. Serves as primary liaison between patients and food service operations. Responsibilities: Provides meal service to patients. Assist patients with verbal patient meal selections in accordance with current nutrition care order. Communicates food preferences from the patient to the food service department to ensure the highest patient satisfaction with meal service. Communicate frequently with the patient care team for any patients who are problematic, in isolation, or incapable of menu completion for insight into known preferences or family requests. Performs minor food preparation and portioning tasks in accordance with departmental policy. Responsible for the transport of patient trays. Deliver therapeutic nourishment. Delivers trays to patients in accordance with established facility and departmental procedures. Utilizes established double identifiers to ensure patient safety. Double-check the tray for accuracy and nutrition order compliance prior to delivery. Ensures the tray is positioned properly for the patient, assists the patient with the opening of any tray elements, and checks with the patient for the need of any additional items or missing items. Picks up soiled trays in a timely manner and returns the trays to the kitchen for proper cleaning and storage. Additional Information Who We Are: LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. What We Offer: Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.