Thinks, communicates and behaves as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors; promotes youth development, healthy living, and social responsibility in all job-related functions. Ensures records of all staff certifications are current and complete along with all in service standards being met. Updating pool schedule monthly and monitors for upcoming events. Conducts certification courses in both YMCA and American Red Cross courses. Helps maintain inventory and recommends purchases. Relates with parents of participants by: providing information/procedures around observing lessons; providing handouts and flyers; answering questions during the lessons; and ensuring program evaluations are completed. Participates in emergency drills and procedures to the highest level that training and situation permits. Program duties include: Entering classes into Daxko, assigning students to appropriate levels, eliminates wait lists, monitors registration, returns phone calls and emails promptly, and posts the schedule for members. Program development duties include: Track retention, promotions, and total registration for class. Analyze fill percentages and adjust next session offerings. Develops strategies with branch leadership to grow/build programs. Identifies program opportunities to meet community needs. SUPERVISORY RESPONSIBILITIES: Indirectly supervises 5-20 staff. Carries out supervisory responsibilities in accordance with the association's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; developing, coaching, rewarding and disciplining employees; addressing complaints and resolving problems. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, and distance vision. The noise level in the work environment is usually moderate. QUALIFICATIONS: Minimum age of 21 years old. High school diploma and/or at least 2 years of related experience and/or training. Bachelor's degree preferred. Passionate belief in the Ys cause of nurturing the potential of all youth, supporting healthy living for all people and finding ways to help and support our neighbors. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Certifications: CPR for the Professional Rescuer, AED, Basic First Aid certification must be obtained within the first 60 days. Proven track record of developing authentic relationships with others. Ability to foster a collaborative team approach to solving challenging situations. Highly self-motivated with demonstrated success in program development, project management, and coordinating volunteers. Strong communication skills (written and verbal) competencies needed, including the ability to speak in public, interact with and motivate volunteers, community leaders and staff, and write content for program materials. Strong organizational skills and ability to maintain detailed, accurate records. An ability to work collaboratively in a fast-paced team environment and engage equally in administrative and outreach duties.