Provide diversion activities and conversations that are distracting and therapeutic. Engage in age specific play activities that are distracting and therapeutic (i.e. board games, card games, painting, reading); reinforce positive behavior. Provide support as outlined in the plan of care. Assist in activities of daily living, including but not limited to washing, toileting, position changes and assistance with meals. Keep room clean and tidy . Maintain a calm environment. Act in the role of Patient Service Associate when cross-trained and no safety attendants needed. Adhere to principles of pediatric safety to ensure a safe environment for patients through use of handrails, seatbelts, patient accessibility to call bell, etc. Maintain standard precautions as ordered for patient. Report safety hazards to staff (i.e. broken furniture/broken equipment). Report pertinent patient information and call for assistance if the patient develops destructive behaviors i.e. pulling lines. With RN establish priorities for individual patient; communicate with team members to establish priority tasks. Maintain regular communication with RN related to assigned duties and patient behavior; perform activities within prescribed scope and seek clarification when needed. Confer with RN when confronted with unfamiliar patient care issue. The use of the personal cell phone and ear bud is prohibited when sitting and/or watching a patient Anticipate and responds to customer needs; follows up until needs are met Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others’ ideas and opinions Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Use resources efficiently Search for less costly ways of doing things Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance CN Hospital (Main Campus) (L 002) 111 Michigan Avenue NW Washington 20010