Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience. Construction and Inspection Activities Supervises and inspects contractors’ installation of underground conduit systems for medium to large or complex projects; inspects and approves complex customer trench and conduits, ensuring properly installed and where easements/ PU - Es are lawful; coordinates meetings and works with Design Project Managers (DP - Ms), line operations, crew coordination and other PGE departments and adjacent utilities on redesigns; conducts job walks with PGE staff to collect information and assess medium to large or complex projects. Contractor Relations Serves as the main point of contact for electrical excavation contractors throughout a medium to large or complex construction project. Manages PGE processes through the completion of assigned workorder system; sets up and/or attends preconstruction meetings with developers and builders to outline PGE requirements ensuring their project stays on track. Municipality and Other Utilities Interaction Communicates and works with municipalities and adjacent utilities on medium to large or complex projects to identify and resolve issues. Customer Complaint Resolution Independently manages and resolves complex customer complaints using strong technical knowledge and established best practices. Provides guidance to less experienced colleagues and works with line crews and other partners to address multifaceted or recurring issues. Safety Ensures the use of safe working practices in accordance with company safety culture, safety programs and policies and relevant state and federal laws, regulations and requirements. Reports OSHA violations if a violation is seen and not remedied on a customer jobsite. Locations: Each position will be aligned to either the Portland or Salem market and will require the ability to travel to and support other markets based on business needs. Education. Requires a bachelor’s degree in construction technology or other related field or equivalent experience. Experience. Typically five or more years in utility line or service design project management or related field. Functional Competencies. Intermediate knowledge of construction practices and applicable codes and standards, particularly the National Electric Safety Code (NESC) that provides for the safe installation, operation and maintenance of electric power and communication utility systems. Intermediate knowledge of the public utility commission (PUC) requirements for construction and service work. Intermediate knowledge of federal and state safety laws, regulations and requirements and company safety practices and policies and program and reporting requirements. Intermediate knowledge of the union agreement and labor laws. Intermediate computer skills using Microsoft Office and asset management software (Maximo)General Competencies Intermediate analytical thinking skills. Intermediate customer focus skills. Intermediate decision-making skills. Intermediate influence skills. Intermediate organization and prioritization skills. Intermediate problem-solving skills. Intermediate written and oral communication skills. Cognitive Level. Substantial:Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).