Assists in the delivery of basic services (such as shelter, food, hygiene, etc.) to veterans served at the facility Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environment Assists in the delivery/handling of client mail Assists clients with the move-in and move-out from the facility Responsible for the preventing or de-escalating any verbal and physical altercations from the facility including submitting Incident Reports to the Veteran Service Coordinator or Lead Veterans Service Assistant concerning these events Responsible for addressing client issues timely to ensure the non-interruption of services Conveying needs to the Veteran Service Coordinator or Lead Veterans Service Assistant to maintain supply inventory of supplies and ensures proper storage Assists with maintenance and upkeep of the facility and ensures readiness for inspections Conducts toxicology testing of clients according to program policy to promote a sober environment Responsible for implementation of all safety and emergency procedures Assist the Veteran Service Coordinator in bed checks and inspections of rooms to ensure a clean, safe and hazardless environment Conducts various administrative duties to include documentation of bed checks, inspections, incident reports, client logs, emergency procedure drills, etc. Facilitate routine daily living activities for clients Adheres to the site work order procedure Provides daily shuttle van transportation to community agencies such as VA, DMV, Social Security, etc. Other duties as assigned