Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment. Essential Duties and Responsibilities Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule. Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely. Creating creative and unique ways to promote PE@PF class sign-ups. Create bi-weekly updates consisting of a variety of exercises. Meet class requirements based on club size and member traffic. Assist in front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take potential members on tours. Changing/updating member account information Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed. Help maintain the neatness/cleanliness of the club. Assist in cleanliness and appearance of club. Minimum Qualifications - Honesty and good work ethic - Strong communication and organizational skills - A passion for fitness and health - Punctuality and reliability are a must. - Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. - Strong listener with the ability to empathize and problem solve. - Demonstrate diplomacy in all interactions while using appropriate behavior and language. - Completed fitness trainer certification.