Lead the development of comprehensive documentation, including business requirements documents, for implemented solutions, integrations, and data flows, ensuring clarity and facilitating knowledge transfer within the organization. Proactively identify efficiencies in current processes and independently drive the design of business solutions, workflows, and integrations that enhance operational efficiency across People Services systems and platforms. Lead and expand the use of low code/no code technology by establishing best practices and guiding the team in delivering flexible, scalable solutions with speed and agility. Guide the resolution of complex business and technical issues, assessing implications on workflows, data integrity, and outcomes across People Services and adjacent disciplines to ensure cohesive, enterprise-aligned solutions. Actively listens and provides constructive feedback to peers, proficiently leading discussions to gather pertinent facts, analyzing information, and subsequently contributing to the design, review, and implementation of business solutions, workflows, and integrations, while fostering mutual growth and learning within the team. Collaborate closely with cross-functional teams as well as business stakeholders to understand requirements, pain points, and objectives, and translate them into functional/technical specifications and solutions for our IT partners. Establish and maintain strong relationships at all levels, communicating effectively with IT partners, business stakeholders, and external vendors to ensure alignment and trust. Proactively research and evaluate emerging technologies, AI trends, and industry best practices, bringing forward-looking recommendations that drive innovation and continuous improvement within People Services. Strong self-management skills, with a demonstrated ability to independently prioritize, organize, and drive personal and professional development. Collaborate with leadership to provide strategic insights, reports, and recommendations based on data analysis and AI-driven insights. Qualifications and Experience. Bachelor's degree in Business Analytics, Information Technology, or Business Administration (focusing on Information Systems), or a related field .0-12 years’ experience in leadership, consulting, overseeing teams in business solutions, data analytics, and integrations, preferably in a fast-paced business environment. Subject matter expert in business solutions, data analytics, and integrations, with advanced knowledge of adjacent disciplines including HR technology, data architecture, and AI applications, including machine learning, natural language processing, and computer vision. Demonstrates high emotional intelligence (EQ), with the ability to remain calm and composed under pressure while navigating complex, fast-paced environments. Experience with cloud platforms (e.g., AWS, Azure, GCP) and knowledge of big data technologies (e.g., Apache Spark) is desirable. Familiarity with low code, no code, software like Quickbase, Workday, PRISM, Power BI, etc. Experience with data integration platforms and technologies such as API integrations, ETL processes, and data warehouses. Strong analytical and problem-solving skills with the ability to diagnose and propose effective solutions, operating with a high degree of independence and autonomy, requiring guidance only in the most complex or novel situations outside of core area of expertise. Excellent communication skills with the ability to work collaboratively in a team environment. Knowledge of business intelligence tools and data visualization is a plus. Strong communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.