Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Location: Remote. Hours: Mirror Clinic Hours (Example: Monday through Friday 8:30 am to 5:00 pm)Required: C - Ph. T Certification and Colorado Board of Pharmacy Technician License. PRIMARY DUTIES AND RESPONSIBILITIES: Performs patient onboarding, benefit verification, prior authorization, financial assistance andappeals processes, as needed, on behalf of patients and their physician to facilitate the processbetween the doctors’ office and pharmacy to triage and streamline prescription fulfillment. Provides above services for a health system’s ambulatory pharmacy, specialty pharmacy and/oroutpatient infusion center environment, as requested. Interacts with patients and providers to obtain insurance benefits and patient informationneeded to request prior authorizations so that medications and other services rendered arereimbursed by payer. Ensure patient-specific reimbursement related information is obtained and available for reviewand for tracking of replacement product, including maintenance of files and documentationfor PAP application submissions. Obtains appropriate signatures and documentation for completed PAP applications prior tosubmission of the application to the respective PAP. Completes patient adherence activities that may include notification of upcoming refills,coordination, tracking, and confirmation of prescription delivery. Works within health system’s electronic medical record system and other applicable systems(i.e., Indi. Care™) to support workflow management and to document activities (i.e., retrieveinformation needed to deliver services, communicate status, and document outcome). Provides integrated services to the health system and its component parts to increaseprescription capture rate, ensure timely delivery of infusion medications to be infused in thehospital setting, improve patient outcomes and reduce readmissions. Resolves barriers proactively that may affect reimbursement at assigned facilities and providesdetailed updates to the Patient Access Management team Establish business relationships with assigned clinic staff, pharmacy, and hospital contacts,keeping them informed of significant changes in site-specific recovery potential based onchanges to PA - Ps. Readily assists on special projects within job scope to improve reimbursement optimizationwhen requested by management. Communicates patient and provider feedback to PHS management to enhance processimprovement to enhance continuity of care. Interfaces appropriately with assigned key account associates with information relevant toadditional products and services provided by Cencora and its subsidiaries. Demonstrates flexibility and adapts to changes in payer, pharmacy and patient assistanceprogram processes and requirements. Provides temporary coverage to support clients and patients in the event of onsite resourceabsences. Performs related duties as assigned. EXPERIENCE AND EDUCATIONAL REQUIREMENTS: This position requires broad training in fields such as Medical Office Administration, Social. Work, Medical Records/ Billing, Benefit Verification, Patient Financial Services, Pharmacy,Nursing, or similar vocations generally obtained through completion of a 2-year Associate. Degree, technical vocational training, or equivalent combination of experience and education. Bachelor's degree program preferred. 2 years of directly related or relevant experience Pharmacy Technician Certification Board (PTCB) certification is required. MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: Ability to communicate effectively both orally and in writing. Strong organizational skills; attention to detail Ability to work quickly and accurately under time and volume constraints. Ability to be proactive and tenaciously seek solutions under minimum supervision to improvecustomer satisfaction. Demonstrated competence in Microsoft Excel and Word Strong analytical skills Strong interpersonal skills Familiarity with insurance/claims processing, pharmaceutical products, services, software, anddrug interactions. WORK ENVIRONMENT:The work environment characteristics described here are representative of those an associate encounterwhile performing the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions:The noise level in the work environment is generally quiet. PHYSICAL AND MENTAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an associate tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling,repetitive motions, talking and hearing. Visual requirement is for close vision, distance vision,peripheral vision, and ability to adjust focus. 75% or more time is spent looking directly at a computer. Associate is frequently required to stand, walk (or otherwise be mobile). Ability to deal with stressfulsituations as they arise. What Cencora offers. We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit Full time. Salary Range - $43,700 - 62,480 - This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/ California/ Washington/ New York/ Hawaii/ Vermont/ Minnesota/ Massachusetts/ Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.