They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned .. Provides patient care by answering patient calls and triaging the call in accordance with established protocols to support the primary provider’s practice, which allows for clinical decision-making by the nurse .. Assesses the actual caller to determine the callers understanding of the seriousness and extent of the patient’s current condition and the caller’s ability to carry out all instructions by the triage and advice staff .. Notifies the patient’s on-call physician, reviews telephone assessment and obtains follow-up orders .. Assists with completion of healthcare related paperwork (i.e. LOA, FMLA, return to work/school, etc.).5. Ensures patient safety by triaging patients appropriately to ensure safe, quality patient care in the most cost-appropriate setting, and to ensure notification to the covered physician/practice/insurer by supplying timely documentation on the patient’s disposition .. Responds to calls from patients and family members in a professional and timely manner and assesses the caller’s needs to determine the seriousness and extent of the patient’s conditions, concerns and current or progressive patient status .. Demonstrates the appropriate use of standards, effective use of resources, and evaluation of patient response in the delivery of patient care .. Uses standards of care and standards of practice to guide care delivery .. Bases decisions made/actions taken on relevant scientific principles, established standards of care and/or research findings. Seeks assistance/credible resource when unable to perform safely and independently .0. If within the clinic setting, may be asked at times to provide direct patient care, based on the nursing process and within role/scope of practice .1. Performs preliminary assessment of patients through observation and chart review to facilitate appropriate follow-up with health care team .2. Evaluates unstable or complex patient care situations and facilitates appropriate intervention .3. Implements appropriate clinical decisions and demonstrates appropriate use of expert peers and/or management, as applicable .4. Accepts accountability and uses independent nursing judgment for care provided by self and by health care providers to who care is delegated .5. Interacts with various members of the health care team to meet patient care needs.