Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration. Responsibilities/ Duties: |Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database. |Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.| Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. -Coordinates and communicates schedules.| Assists with coordination of activities related to insurance pre-certification/authorization.| Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. EDUCATION/ EXPERIENCE REQUIRED:- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required..- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. PREFERRED QUALIFICATIONS:- Experience scheduling patient appointments via phone and chat correspondence.- Ability to navigate multiple systems in a remote environment. - Experience with Athena, Epic, Dash, Salesforce - Experience taking high volume calls in a health-care setting. Additional Information Organization: Henry Ford Providence Hospitals Department: HFPNH Radiation Oncology Sfld Shift: Day Job Union Code: Not Applicable