Integrates Evidence-Based Practice, clinical expertise, patients, their family/designated care partner(s) preferences and cultural beliefs and values for delivery of optimal healthcare. Collaborates and communicates with the clinic care providers regarding patient care and management; supports efficient and timely communication between primary care providers and specialists. Supports implementation of clinical care pathways for common care conditions and participates actively in quality improvement opportunities. Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communication. Provides patient, their family/designated care partner(s) education for preventive care, chronic disease management, and medication management, and management of common illnesses treated in the primary care setting. Documents all patient and their family/designated care partner(s) interactions and clinical care in electronic medical record (EMR) and nursing care given according to organizational standards and in compliance with applicable regulations. Performs care coordination for patients i.e. abnormal results, triage, RN verification of vaccinations and other injections, management of in-baskets. (prior authorizations and forms)Oversees clinical care essential to the assessment, promotion, maintenance and restoration of patients’ health and wellness. Minimizes risk of harm to patient, their family/designated care partner(s) by following established nursing practices and protocols. Uses information technology to communicate, manage knowledge, and mitigate errors. Uses data to monitor the outcomes of care processes and support ethical decision making; uses improvement methods to design and test changes to continuously improve the quality and safety of patient care. Functions effectively within ambulatory care inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care. Recognizes patient and their family/designated care partner(s) in providing safe, compassionate and coordinated care based on respect for patient's preferences, priorities, needs, and cultural beliefs and values. Creates an environment of belonging and inclusion and demonstrates skills in problem solving and conflict resolution. Demonstrates a commitment to learning and seeks opportunities for continued professional growth and development. Actively participates in team huddles/assemblies to provide announcements and clinical operations updates. Demonstrates willingness to give and receive feedback and integrates appropriate changes into practice. Minimum Qualifications. Graduate of an accredited school of nursing required. Patient-and Family-Centered Practice Knowledge of how to convey respect and collaborate with the patient and the designated care partner in care and care planning. Cultural Awareness Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively. Effective Communication Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients, engaging them in their health and health care. Appropriately and respectfully delegates to other team members. Professionalism Exhibits honesty, confidentiality, and integrity in all activities and communications. Attentiveness to detail and effective time management Maintains confidentiality and adheres to HIPAA - Demonstrates ethical behavior as defined in the ANA Conduct of Conduct for Nurses. Demonstrates willingness to precept nursing students. Patient Assessment and Care Knowledge of nursing and medical terminology; ability to assess ailments and injuries of patients to triage appropriately. Patient and Designated Care Partner Education Knowledge of child and adult education techniques and health literacy barriers. Ability to elicit learning priorities and needs and educate patients and their designated care partners on the patient's condition, the treatment and medications suggested and given, and the next steps in the patient's recovery. Medication Administration and Prescription Knowledge and application of pharmacology as it relates to primary care practice including medications used to treat patients and immunizations for preventive care. Knowledge of pharmacology resources/references for professional and patient use. Assessment and Diagnosis Knowledge of various tools and techniques for patient assessment and nursing diagnosis or clinical judgement, ability to explore and analyze reasons behind symptoms and triage patients effectively. Health Information Documentation Knowledge of the relevance of health information and appropriate documentation methods, ability to record medical histories, symptoms, vital signs, medications, diagnoses, treatment plans, procedures, tests, and medical results in written or electronic form. Attend and successfully complete EMR (Electronic Medical Record) training. Remain proficient and knowledgeable within the EMR including training in updates. Utilize and remain current with the tasking function of the EMR. BLS - Basic Life Support AHA - American Heart Association. RN - Licensed Registered Nurse. PA - State of Pennsylvania. Preferred Qualifications. BSN or completion of BSN within 3 years of hireexperience as a Nurse, in an ambulatory setting. Additional Qualifications. Encouraged to obtain ambulatory care nursing certification. Expected to participate in or support quality, evidence-based practice and research of nursing governance initiatives.