With a commitment to patient and family centered care, the Patient Care Technician II (PCT II) provides advanced designated direct and indirect patient care activities under the direction and supervision of the licensed clinical team members in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. The PCT II has advanced clinical skills and certifications, as well as the ability to act as resource/mentor in the area of safe patient handling/de-escalation techniques/point of care testing. Essential Functions. Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Recognizes the patients, their family/designated care partner(s) in providing safe, compassionate and coordinated care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values. Communicates with and supports the interprofessional team, patient, family and designated care partners. Performs designated direct and indirect patient care activities to meet patient care needs under direction of licensed clinical team members. Actively promotes and maintains a safe patient care environment. May be assigned the role of a virtual safety associate as needed based on campus needs. Provides assistance in maintaining supplies and equipment available to ensure efficient unit operations and acts as resource for training new staff on various supplies and equipment use. Consistently demonstrates knowledge and advanced skills. The following are areas that demonstrate examples of advanced knowledge and skills. Each unit will apply based on unit needs and alternative care models:Maintains ability to recognize and monitor individual patient’s EKG Maintains ability to recognize and report hemodynamic instability and critical changes in patient condition. Maintains IV Insertion competency including IV insertion using Ultrasound guidance. Maintains advanced knowledge and experience with phlebotomy and lab specimen collection including T&S, Blood Cultures. Maintains competency regarding use of advanced medical equipment such as splinting, advanced rehab therapy equipment, trauma care, IABP, rapid infuser, central line and A line set ups. Works with professional development team to create training modules following vendor supplied information for use guidelines and best practice. Acts as a coach/trainer to others team members. In the acute rehab setting are able to act as transfer and positioning coach/trainer for specific patient populations. Advanced skills in bladder scanning and intermittent catheterization. Maintains skills regarding management of aggressive behavior and de – escalation techniques. Acts as a coach/trainer to others following formal training guidelines. Competencies (Knowledge, Skills, and Abilities Required):Healthcare Knowledge -Knowledge of medical terminology, patient care needs and their role in interprofessional team. Execution of Delegated Tasks -Ability to complete delegated tasks within scope of role. Daily Living Assistance -Knowledge of personal care and hygiene necessary for quality of life, and ability to apply this knowledge to patients in need on a daily basis. Patient Safety -Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks. Patient-and Family-Centered Practice-Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care. Cultural Awareness-Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively. Effective Communication-Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care. Minimum Education and Experience Requirements:Education:High School Diploma or equivalent required. One of the following is required: PCT or related certification (Certified nursing assistant)AND - Experience:Minimum of 2 years nursing assistant, PCT or healthcare experience required. Certification and completion of advanced skills and knowledge training within six months of hire accepted in lieu of experience requirement. Minimum Certifications, Registration or License Requirements:AHA BLS required. ACLS strongly preferred. PALS strongly preferred in units caring for pediatric patient population. Completion of advanced clinical course preferred. Handle with Care certification preferred. Dysrhythmia course certification preferred. Additional Information. Population Specific Patient Care Responsibilities. Yes ? No ?Decision-Making Authority. Decisions are made within the limits of clearly established policies, procedures, or instructions. Supervisory Responsibilities? Instructing?Reviewing Work ?Hiring/ Terminating ?Assigning Work?Assessing Performance?Disciplining?Not Applicable. Degree of Supervision Received. General Supervision. Positions Supervised or Directed (Titles and Approximate Numbers)Bloodborne Pathogen Exposure Classification(A) Regular exposure to blood & body fluids, tissues, or diagnostic/therapeutic materials of human origin. Work Shift. Rotating (United States of America)Worker Sub Type. Regular. Employee Entity. Thomas Jefferson University Hospitals, Inc. Primary Location Address 111 S 11th Street, Philadelphia, Pennsylvania, United States of America.