Guest Service Expert (Cashier)

North Miami

Tuesday, 19 May 2026

Greet and welcome customers entering the restaurant and calling into the restaurant. - Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions. - Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases. - Answer questions from customers and make menu recommendations. - Monitor that all orders are read within Company quote times. - Verify that all wings are presentable and double check all orders before giving the order to the customer(s). - Balance the register at the end of the shift; deliver the amount before the next shift. - Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked. - Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace. - Maintain a professional and presentable appearance according to the company's Uniform Standards - Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties. - Leave customers with a positive, long-lasting impression of their WINGSTOP experience. Key Skills/ Abilities: - Computer literate and comfortable using computerized register (POS) systems. - Possess great cash handling skills. - Professional, polite, and reliable even when under stress. - Must have excellent interpersonal and people skills. - Must have integrity, honesty and accountability. Additional Information: - Cashier and restaurant experience is a plus! - Food Handler Certification required. Benefits: - Employee discount - Discount meals - Flexible schedule.

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