Provides administrative and clerical support to WIC director by scheduling meetings, updating calendar. Communicating with staff on project deadline. Also assisting staff, consumers, and the public while providing optimum customer service. You must be able to be flexible and prioritize new tasks as they come in. Must have good time management skills, excellent customer service and excellent written and verbal communication skills. Incumbents will be required to commute among the three sites. Functions as back up for various other WIC positions including determination of WIC financial eligibility; complete the certification process for WIC clients by issuing WIC EBT, VOC cards, and appointments; conduct immunizations surveillance, provide instructions for use of the WIC EBT and records, Issues WIC benefits to WIC clients for routine pickups and schedules appointments for the next contact. Provides low risk second nutrition education contact to WIC Clients. Acts as backup for ordering and keeping up with formula supply. Obtains anthropometric measurements of WIC clients in accordance with accepted policy and procedures. Performs finger stick and/or other methods used to obtain hemoglobin on WIC clients, as per state requirements. Transcribes all medical data to WIC computer FL-Wise system. Properly disposes of all contaminated or potentially contaminated materials, cleans up work-area to ensure that any potentially hazardous material has been disposed of or placed out of reach of others (i.e., children), keeps area clean/disinfected between clients. Follows DOH policies. Assists in the preparation of budgets, budget amendments, and budget requests. Ensures necessary office supplies and formulas are ordered timely and maintained to ensure staff have the items necessary to complete their assigned responsibilities. Prepares and maintains records and reports. Files, maintains, arranges for storage, retrieves, or reproduces documents, records, and reports. Maintains various databases. Assist with QA/ QI projects and related data entry, including not limited to WIC Services Indicators and data needed for All Staff Meetings. Assist the director with the training of new staff as needed. Attend staff meetings and training as required. Participate in outreach efforts. Knowledge, skills and abilities, including utilization of equipment, required for the position: Knowledge of: Statutes, and Rules and Regulations that pertain to the programs, as applicable. Skills: Use of equipment and supplies related to the position. Human Relations: Work with others in a professional, considerate, and helpful manner. Projects a positive image of DOH Highlands and self. Initiative: Be self-confident, motivated, and enthusiastic drive to perform current job duties and undertake duties of greater responsibility. Responsive to Direction: Take and give direction; accept and deliver constructive criticism; and respond and implement suggestions for improvement. Flexibility: Accommodate changing situations or plans for satisfactory performance of the job. Able to change easily from one task to another. Technology: Navigate the Internet, use office suite and assorted software, and use of technology equipment. Communication (Oral & Written): Takes the initiative to communicate accurate, up-to-date plans and information to subordinates, peers, and management. Expresses thoughts clearly, both verbally and in writing. Listens and understands the views of others. Ability to accurately perform data entry. Qualifications: Minimum- Incumbent must possess a valid Florida Driver’s License or the ability to obtain one within 30 days of hire. Customer service experience Skill in Microsoft Office Software (Word, Excel, PowerPoint, and Outlook) and computer navigation. Data entry experience Ability to reach, pull, and lift a minimum of 25 pounds. Preferred - Bilingual Spanish Preferred. Experience taking height, weight, and hemoglobin Experience working with children ages 0-5 Other job-related requirements for this position: Incumbents may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Incumbent will have access to records containing social security numbers in the performance of job duties. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement Where You Will Work: Florida Department of Health, Highlands County 7205 S George Blvd Sebring, FL33875 Working hours: (A) Daily from 8:00 am to 5:00 pm Monday through Friday. Total hours in workweek 40. The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits. Nine paid holidays and one Personal Holiday each year. State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options. Retirement plan options, including employer contributions. (For more information, please click Flexible Spending Accounts. Tuition waivers. And more! For a more complete list of benefits, including monthly costs, visit Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.