Responsible for setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. Work directly with client to manage initial access, map and transfer data, create process documentation. Train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements Work on multiple implementation and consulting projects simultaneously. Serve in a consultative role with client to advise on best practices where appropriate Configure the client’s system and coordinate development work with other internal resources, Responsible for system testing and assisting in the client’s user acceptance testing. Provide technical and functional UAT and Go Live support for clients. Supports requirements gathering and documentation of requirements. Basic Qualifications Bachelor's degree required from an accredited, not-for-profit, in-person University or College. 1-2 years of related work experience. Proven pro-active team player and self-starter with the ability to drive decisions and consensus, and to resolve issues. Effective written and oral communication skills in order to liaise between the user community, executive sponsors and the technical team. Ability to work on multiple projects and deliverables simultaneously. Excellent presentation skills and polished/professional demeanor. Expertise with MS Office. Experience with MS SQL Server. A track record of commitment to prior employers. What’s in it for you?