The Environmental Services (EVS) Senior Coordinator is responsible for assisting the supervisor with day-to-day operations, which include scheduling and training of staff, monitoring quality, and operating all equipment as necessary. The position requires training team members, monitoring all essential functions for all current employees, and serving as a working lead covering positions in Environmental Services. The position is responsible for executing the daily duties required to establish and maintain a safe, clean, healing environment development, as well as monitoring EVS and procedures and contributing to department quality initiatives and programs. Serves as a member of the EVS Leadership team and assumes shift/operational responsibility in the absence of the supervisor. Schedule: Nights 10 pm-7 am Monday-Friday This is a Lead position at Arnold Palmer Hospital! Ensure team members are in assigned areas performing job functions. Ensure Xenex rooms are performed timely and support overall hospital cleaning. ?? Why Orlando Health Is Your Best Place to Work?? At Orlando Health, we care about you as much as you care about your patients. As a team member, you’ll enjoy comprehensive benefits from day one: Health & Wellness Multiple medical, prescription, dental, and vision plans Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) On-site pharmacy and discounted health services Wellness incentives—earn up to $500/year Financial Security Competitive 401(k) plan with up to 5% employer match Group life, short-term, and long-term disability insurance at no cost Time Away & Family Support Nearly five weeks of PTO—including vacation, holidays, and sick leave Four-week paid parental leave for eligible team members Family care support including fertility benefits (up to $25 K), adoption assistance (up to $15 K), backup child/elder/pet care, and virtual tutoring Learning & Career Growth “Preferred Education Program”: earn degrees or technical certificates with zero out-of-pocket costs Tuition reimbursement (up to $5,000/year) and student loan repayment ($1,200/year) Full career development resources: coaching, workshops, events, and leadership training Extra Perks Employee Assistance Program (EAP) offering confidential counseling services Access to discounts on attractions, travel, cell phones, insurance, and more ORLANDO HEALTH ORLANDO REGIONAL MEDICAL CENTER Located in downtown Orlando, Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for more than 100 years. With 898 acute-care and rehabilitative beds, it is among the largest acute-care facilities in the region and the only Level I Trauma Centers in Central Florida. The hospital has earned recognition from U.S. News & World Report as a “Best Hospital” in Central Florida and rated high performing in 12 adult procedures and conditions. Orlando Health ORMC holds the most Beacon Awards for Excellence in the state, awarded by the American Association of Critical-Care Nurses to units that employ evidence-based practices to improve patient and family outcomes, and is the only adult-care hospital in Orlando to achieve Magnet® Recognition, the gold standard for nursing’s contribution to quality patient care, safety, research and service excellence. Orlando Health ORMC is the flagship hospital of the Orlando Health system of care, which includes award-winning hospitals and E - Rs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000 team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you. Essential Functions - Conducts one-on-one training sessions using approved techniques, procedures, and educational materials in the training process. - Provides instruction to new hires and current employees in various areas. - Properly demonstrates technical skills, including steps in the cleaning process for patient and non-patient rooms, isolation rooms, critical care areas, ER trauma units, and ancillary areas, including but not limited to, restrooms/bathrooms, public areas, corridors, and any other areas that may require attention. - Responds to common inquiries or complaints from customers using appropriate designated engagement techniques. - Maintains accurate floor care logs and checklists. - Mixes chemicals according to instructions. - Recognizes the importance of how communication is received by patients, visitors, and other health care workers, staff, etc. - Recognizes the role as part of the larger organization and models the mission statement through interaction with patients, family, visitors, and other facility staff. Adheres to all Standards of Precaution, SDS, and Hand Hygiene directives. - Competes all mandatory training as designated and required. - Participates in departmental quality assurance and improvement activities as appropriate. - Maintains productivity and volume standards established for the assigned facility. - Keeps current with all policies and procedures of the hospital and the department. - Practices critical thinking skills, including prioritization of duties and immediate needs/requests (Stat cleans) - Identifies and utilizes appropriate resources to ensure identified problems or concerns are followed through. - Demonstrates knowledge of facility safety requirements. - Demonstrates the ability to operate and properly maintain all EVS tools and equipment needed to clean and disinfect the environment. - Assists in onboarding new Environmental Services Technicians I, II, III and IV and V as requested. - Cleaning duties include, but are not limited to, patient bed, furniture, light fixtures, ceiling vents, and windows. - Instructs proper procedures for replenishing supplies as needed. - Uses programs that include the hospital’s bed management system. - Instructs staff on and performs duties by pushing, pulling, cleaning carts, moving supplies and equipment, carrying buckets, operating equipment such as vacuum cleaners and wearing protective clothing as required by work environment or regulatory agency. - Provides comprehensive oversight of the shift. - Provides new hires Sixty (60) Day evaluations and assists with annual competencies. - Interfaces with Supervisors, Office Coordinators, Ops. Managers and Director. - Proactively handles any improvement opportunities or concerns. Leads or participates in performance improvement projects and process improvement efforts. - Researches, coordinates, and implements core training programs and systems (cleaning and disinfection practices, protocols, auditing tools, competencies, job aids, in-services, skills labs, etc.). - Develops and utilizes appropriate evaluation systems to measure effectiveness of educational activities and uses feedback to adjust programs accordingly. - Collaboratively selects training materials with the department director and/or manager. - Maintains and organizes training materials and associated validation of employee competency training to meet accreditation requirements. - Establishes EVS annual continuing education calendar. - Completes training evaluations and critique reports for each individual trainee. - Responds to common inquiries or complaints from customers. - Reports unsafe situations and turns in Engineering Service Requests for repair. - Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. - Maintains compliance with all Orlando Health policies and procedures. Other Related Functions - Demonstrates excellent skills and a caring attitude towards patients, guests, and fellow team members. - Participates in departmental quality assurance and improvement activities as appropriate. - Maintains productivity and volume standards established for the assigned facility. - Keeps current with all policies and procedures of the hospital and the department. - Participates in other related duties not directly assigned. Qualifications Education/ Training High School Diploma or GED required. Licensure/ Certification - Must obtain Certified Surgical Cleaning Technician (CSCT) certification within one (1) year of hire into the role. - Must obtain Certified Healthcare Environmental Services Technician (CHEST) certification within one (1) year of hire into the role. Experience - Five (5) years of experience in healthcare support services, EVS, hospitality, or a related field; or - Two (2) years of leadership experience in a related field.