The Learning & Development (L&D) Intern supports the execution of enterprise learning initiatives across leadership development, operational training, and employee engagement programs. This role provides hands-on experience in instructional support, learning operations, and program coordination, enabling the L&D team to focus on frontline impact and strategic priorities. The intern contributes to training content development, program logistics, and data tracking while gaining exposure to how learning programs are designed, delivered, and measured within a mission-driven organization. Key Responsibilities Time Content Development & Learning Support 30% Assist in the design, update, and maintenance of training materials, including presentations, job aids, and facilitator guides Support Leadership Development Programs (LDP), orientation, and operational training initiatives Contribute to basic multimedia content development, including video editing and visual learning assets Prepare materials and content updates for core learning programs Learning Operations & Data Management 30% Maintain training records, trackers, and learning data to ensure accuracy, consistency, and data integrity Support reporting on training participation, completion, and program metrics Assist with administrative processes related to onboarding, program launches, and recurring training cycles Facilitation & Program Coordination 25% Provide logistical support for live and virtual training sessions, including setup, materials preparation, and participant coordination Assist facilitators during program delivery and support scheduling of LDP sessions, orientation, and other learning events Team Collaboration & Functional Support 15% Collaborate with L&D, HR, and Operations teams to support workforce development and employee experience initiatives Perform additional duties as needed to support evolving business and learning priorities - Percentages reflect typical allocation of time and may shift based on business needs. Scope and Impact Consults: Provides administrative and operational support to L&D team members Partners: Collaborates with HR, Operations, and program facilitators Influence: Supports training effectiveness through accuracy of materials, coordination, and data tracking Decision Authority: Limited; works within established processes and guidance Qualifications – Education & Experience Currently pursuing or recently completed a degree in Human Resources, Learning & Development, Organizational Development, or a related field (open to junior, senior undergraduate, or graduate students) Prior internship, coursework, or project-based experience in training, HR, education, or operations is a plus but not required Comfort with public speaking or presentation environments preferred